Medical Assistant - Orland Park, IL

Essential Duties & Responsibilities

• Fulfill patient care responsibilities as assigned, assist doctor with patient care.
• Escort patient to and from exam room, help patient prepare for exam. Review Health History to make sure it is complete and updated.
• Clean/straighten exam room and empty laundry bin between patients.
• Organize patient flow according to protocol (as scheduled with any late appts working into the schedule on providers discretion)
• Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider(s) needs; assisting provider(s) during exams and procedures, and returning patient/pharmacy calls in a timely manner.
• Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by the provider.
• Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path log.
• Review pathology and lab results with patients per provider’s instructions.
• Document visit in EMR clearly and accurately as directed.
• Respond to patient questions in office and on phone as instructed.
• Schedule surgical procedure appointments on computer as necessary.
• Phone prescriptions and refills to pharmacy according per provider’s instructions.
• Be familiar and compliant with OSHA Blood Borne Pathogen standards.
• Clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
• Maintain medication samples and discard out-of-date supplies.
• Maintain infection control policies of office.
• Upkeep and cleanliness of exam rooms, supply cabinets, and drawers always well stocked.
• Ordering, sorting, storing, restocking, and inventory of all medical supplies.
• Document all medical instructions given to patients.
• Knowledgeable and compliant of HIPAA privacy standards.
• Knowledgeable of all products and procedures in office. Be able to explain both to patients.
• Be knowledgeable of office financial policies and fees.
• Obtaining preauthorization for medications required.
• Schedule appointments for patients with other specialists, fax appropriate records if necessary.
• Help with office housekeeping duties as directed.
• Check and maintain eye wash station weekly.
• Other duties as assigned by Practice Manager or Area Practice Manager.