Medical Assistant, Orthopedics

Make a Difference in Orthopedic Care

Bring your clinical skills, attention to detail, and patient-first mindset to a collaborative orthopedic team at Mass General Brigham. As a Medical Assistant, you will help create a welcoming, efficient experience for patients while supporting physicians, nurse practitioners, nurses, and fellow Medical Assistants in delivering high-quality care. This is a hands-on patient care role for an experienced Medical Assistant who thrives in a busy clinical environment and enjoys balancing direct patient support with essential administrative responsibilities.

What You’ll Do

• Welcome patients, escort them to examination rooms, prepare equipment, and support efficient patient flow.
• Interview patients, collect and document medical information, and obtain vital signs, height, weight, and manual blood pressure readings.
• Assist providers with clinical care and reinforce instructions related to treatments, medications, diets, and follow-up care.
• Collect, label, log, and prepare blood, tissue, and other specimens for testing; perform phlebotomy when competency has been demonstrated.
• Administer immunizations when applicable and when certification or qualifying experience and provider supervision requirements are met.
• Maintain immunization inventory and monitor expiration dates.
• Support junior Medical Assistants by answering day-to-day questions and participating in onboarding and training.
• Complete office responsibilities such as answering phones, preparing forms, coordinating with other departments, and helping patients navigate their care.
• Contribute to departmental quality and safety initiatives, including patient identification and hand hygiene standards.
• Protect patient privacy and maintain confidentiality in accordance with all applicable requirements.

Qualifications

What You’ll Bring

• High school diploma or equivalent required; associate degree in Medical Assisting preferred.
• One to two years of direct Medical Assistant experience or related medical field experience required.
• Prior hands-on experience with orthopedic casting is required.
• Basic Life Support certification preferred.
• National Medical Assistant certification preferred.
• Ability to obtain vital signs, take manual blood pressure readings, and collect blood samples and other specimens.
• Knowledge of medical terminology, clinical procedures, and protocols.
• Proficiency with electronic health record systems and medical office software.
• Strong interpersonal, communication, organization, and time-management skills.
• Sound judgment, accuracy, and the ability to prioritize effectively in a fast-paced environment.