MEDICAL ASSISTANT
Prestera Health Services
Summary
Works to provide administrative and clinical tasks for consumers with serious mental illness, substance abuse, co-occurring or co-existing disorders. Provides oversight of the medication refill line/process, communicates regularly and timely with the physicians/practitioners, county staff, and consumers and families when indicated, completes vitals on assigned consumers, coordinates medical appointments, and obtains medication authorizations.
Job description
Summary of Job Function
Works to provide administrative and clinical tasks for consumers with serious mental illness, substance abuse, co-occurring or co-existing disorders. Provides oversight of the medication refill line/process, communicates regularly and timely with the physicians/practitioners, county staff, and consumers and families when indicated, completes vitals on assigned consumers, coordinates medical appointments, and obtains medication authorizations.
Essential Functions
- Engages and communicates effectively with consumers and families/legal guardians, physicians/practitioners, health care providers, pharmacies, and team members.
- Schedules appointments and assures all parties have relevant consents and information needed.
- Provides referral for transportation for consumers as needed.
- Completes vitals for consumers.
- Documents all activities per policy.
- Addresses all messages left on medication referral line within 24 hours Monday-Thursday and 72 hours Friday-Saturday.
- Completes medication authorizations as assigned.
- Notifies consumers and families/legal guardians if indicated of refill status, appointment and no show policy.
- Makes referrals for other health care appointments as assigned.
- Assists with scheduling as needed.
- Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
- Utilizes technology provided in order to perform job efficiently and effectively.
- Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.
- All other duties assigned.
Job Specifications
Education, Certification/License, and/or Experience: Associate Degree and Medical Assistant Certification required. Valid Drivers License. Knowledge, Skills, and Abilities required: Experience and prior training working with mental health, substance abuse population, and co-existing population is preferred. Experience working with managing medication refill processes preferred.
Requirements
- Associate Degree required
- Medical Assistant Certification required
- Valid Driver's License
- Experience working with mental health, substance abuse, and co-existing populations preferred
- Experience managing medication refill processes preferred
- CPR-First Aid training
- Crisis intervention training
Company overview
Prestera Health Services is a comprehensive mental health care provider specializing in behavioral health services and substance use treatment. The organization offers a wide range of mental health services including outpatient counseling, crisis intervention, psychiatric care, and community-based support programs. As a regional healthcare provider, Prestera focuses on delivering accessible mental health care to diverse populations through integrated treatment approaches that address both mental health and substance use disorders. The organization operates multiple service locations and provides specialized programs for children, adolescents, adults, and families. Prestera Health Services emphasizes evidence-based practices and works collaboratively with community partners to enhance mental wellness and support recovery journeys. Their services typically include assessment and diagnosis, individual and group therapy, medication management, case management, and prevention education programs designed to promote mental health awareness and early intervention in the communities they serve.