Medical Assistant - Urgent Care - FT - Days - $2,500 Sign on Bonus - Pembroke Pines

Summary

Performs routine clinical and administrative duties in support of assigned area or office.

Responsibilities

• Follow-up on reported issues and assists with service recovery.
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.
• Manages and facilitates all in-basket messages and patient phone calls.
• Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
• Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
• Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
• Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.
• Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.
• Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
• Round with patients in practice to ensure Excellent Patient Experience is met.
• Reviews/Documents Social Determinants. Provides education/resources as needed.

Competencies

ACCOUNTABILITY, ASSESSMENT- PATIENTS, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, KNOWLEDGE OF DISEASE PROCESS, MEDICATION ADMINISTRATION, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

Accredited Program (Required) BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: No prior work experience required.

Other Information: Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification; or have six (6) months of patient care experience. Additional Education Info: Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.

For the Physician Practices (MPG, MPC and UCC): Must be willing to travel to other locations based on the needs of the business. Mileage reimbursement is provided.