Medical Billing Specialist
Concentra
Summary
The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to ensuring timely and accurate medical billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing and rebilling tasks. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.
Job description
- Employment Type: Full-time
- Schedule: 1st shift / standard business hours (Monday–Friday)
- Work Environment: 100% onsite (in-office)
- Location: Midway Road Addison, Texas
Responsibilities
- Processes all billing, state reports/transcriptions as required by each state.
- Processes client bills with special billing arrangements/agreements.
- Monitors transcriptions hold reports.
- Monitors claims indexing reports.
- Monitors Electronic Data Interchange billing reports.
- Provides assistance to clients with special billing requests.
- Monitors claim hold reports, releases charges when appropriate.
- Thoroughly reviews bills for accuracy following all Central Business Office, market and state guidelines
Qualifications
Education Level: High School Diploma or GED
- Some college or specialty training in medical billing or equivalent job relevant experience preferred
Job Related Experience:
- 2 or more years’ experience in medical billing
- Experience with a multi-location practice
- CPT/ICD-9/HCPC knowledge
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Strong computer skills
- Microsoft Word and Excel knowledge and experience
- Ability to operate 10 key numerical pad by touch
- Ability to work under tight time schedules
- Ability to set priorities and deliver in a fast-paced environment.
- Strong customer service and communication skills, ability to deal with service areas, consultants, and clients.
- Excellent problem-solving skills and ability to handle multiple tasks
- Ability to work independently
- Ability to be detailed oriented
- Ability to assist peers
- Ability to communicate verbally and in writing
Requirements
- High School Diploma or GED
- 2 or more years’ experience in medical billing
- Experience with a multi-location practice
- CPT/ICD-9/HCPC knowledge
- Strong computer skills
- Microsoft Word and Excel knowledge and experience
- Ability to operate 10 key numerical pad by touch
- Ability to properly handle sensitive and confidential information (including HIPAA and PHI)
- Outstanding customer service skills
- Excellent problem-solving skills
- Ability to work independently
- Ability to be detailed oriented
Benefits
- 401(k) Retirement Plan
- Employer Match
- Medical Insurance
- Vision Insurance
- Prescription Insurance
- Telehealth
- Dental Insurance
- Life Insurance
- Disability Insurance
- Paid Time Off
- Extended Illness Days
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
Company overview
Concentra is a leading national provider of occupational health, urgent care, and physical therapy services in the United States. Founded in 1979, the company operates a network of more than 520 medical centers across 44 states, serving employers, employees, and individual patients. Concentra specializes in workplace injury care, employment-related physical examinations, drug testing, and occupational health programs designed to help employers maintain safe and productive work environments. The company's services include urgent care for non-life-threatening illnesses and injuries, physical therapy and rehabilitation, and wellness programs. As a subsidiary of Select Medical, Concentra plays a crucial role in the healthcare ecosystem by bridging the gap between workplace health needs and medical care delivery. The company's integrated approach combines occupational medicine expertise with convenient access to care, making it a trusted partner for thousands of employers nationwide seeking to reduce workplace injuries, manage workers' compensation costs, and promote employee health and productivity.