Medical Communications Manager, (US Based)
The Medical Affairs Company (TMAC)
Summary
The Medical Communications Manager will focus on the development and management of the Ophthalmology clinical trial media portfolio, including digital and fixed engagement materials such as medical communications content, field medical decks, physician and patient communication and educational materials, field medical training materials, and enduring scientific content.
Job description
As a Medical Communications Manager, the primary mission includes the creation of scientific materials, guiding materials through the Medical Review Committee (MRC) for approval, and vendor hiring and oversight as needed. In this role, you will be a key contributor to the company's industry-leading medical communications team, leveraging your operational expertise to develop and implement effective clinical trial communications and materials.
Duties and Responsibilities
- Develop and manage field medical resources and other modular content tailored for effective communication with healthcare providers
- Oversee vendor relationships to ensure effective communication, adherence to project specifications and timely delivery of materials
- Evaluate, develop and maintain, as needed, impact metrics related to field medical resources assessing performance and identifying growth opportunities
- Collaborate closely with field team to create relevant scientific content that fosters meaningful conversations with HCPs
- Continuously gather feedback from field teams and healthcare providers to refine and enhance resource effectiveness
- Create and design enduring educational content, including infographics, brochures and digital materials to effectively convey scientific and clinical trial information
- Design, develop, and gain approval on comprehensive direct to patient clinical trial program educational websites
- Purchase SEM terms compliantly to display website on search engines
- Assess the effectiveness of screening and referrals to optimize website
- Work closely with medical affairs leadership to secure sponsorships to promote the website effectively to patients
Qualifications and Experience
- 3+ years of experience in Medical Communications or Medical Information at the pharmaceutical and/or agency level, ideally with some focus on Medical Writing and Publication Planning
- Doctorate degree in a scientific discipline required
- Clinical experience in Ophthalmology, highly preferred
- Working knowledge and understanding of Good Publication Practices
- Strong interpersonal skills including verbal and written communication are essential
- Ability to work in a global cross-functional environment
- Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
- Proven experience managing Veeva Med Comm processes required
- Able to manage challenging medical questions and development of SRDs
- Operate effectively within an international and rapidly changing environment
- Ability to work independently, to solve problems at all levels of difficulty or uniqueness
- Manage conflict and achieve consensus in a group through complex and thorough discussion; excel in ability to integrate and work in cross functional network
- Superior written and verbal communication skills
- Highly motivated and self-directed with ability to think innovatively & strategically, skillfully plan, manage and prioritize multiple projects independently; demonstrates resilience and flexibility
- Computer skills including Veeva, Excel, Word, Power Point, Outlook, and programs such as LiveMeeting®, Zoom and MS Teams are expected
- Willingness to travel as needed is required
Requirements
- 3+ years of experience in Medical Communications or Medical Information at the pharmaceutical and/or agency level
- Doctorate degree in a scientific discipline required
- Clinical experience in Ophthalmology highly preferred
- Working knowledge and understanding of Good Publication Practices
- Strong interpersonal skills including verbal and written communication
- Ability to work in a global cross-functional environment
- Strong writing, editing, proofreading, layout and design, professional printing/publishing skills
- Proven experience managing Veeva Med Comm processes required
- Able to manage challenging medical questions and development of SRDs
- Ability to work independently and solve problems at all levels of difficulty
- Manage conflict and achieve consensus in a group through complex discussion
- Superior written and verbal communication skills
- Highly motivated and self-directed with ability to think innovatively and strategically
- Skillfully plan, manage and prioritize multiple projects independently
- Computer skills including Veeva, Excel, Word, Power Point, Outlook, LiveMeeting, Zoom and MS Teams
- Willingness to travel as needed
Company overview
The Medical Affairs Company (TMAC) is a leading global provider of comprehensive outsourced medical affairs solutions, established in 2007 and headquartered in Kennesaw, Georgia. As a Parexel company, TMAC specializes in partnering with pharmaceutical, biotechnology, diagnostic, and medical device companies to establish or augment their medical affairs capabilities. The company offers a full spectrum of services including contract Medical Science Liaisons (MSLs), clinical trial support teams, medical information contact centers, consulting services, and executive recruitment. With over 25 years of industry expertise, TMAC focuses on accelerating the commercialization process for life-changing therapies by providing flexible, customized solutions that help treatments reach patients faster. Their innovative ecosystem emphasizes compliance, efficiency, and strategic partnerships, operating with a "Relationships First" philosophy that has earned them recognition as trusted partners in the medical affairs community.