Medical Device Patient Educator - Oncology (Omaha, NE)
Novocure
Summary
This role plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The Medical Device Patient Educator focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The Medical Device Patient Educator will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care.
Job description
What You’ll Do
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
- Educate patients on TTFields therapy and initiating treatment
- Provide ongoing enhanced training sessions for patients and caregivers
- Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
- Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
- To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
- Demonstrate empathy and understanding when interacting with patients and their caregivers
- Follow established timelines and guidelines for patient interactions, ensuring consistency and quality of care
About You
Minimum Requirement:
- Bachelor’s degree with 1 to 2 years’ relevant professional experience
- High School or Associate's degree with 3+ years’ relevant professional experience
- Experience working with patients in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
- Strong emotional intelligence and situational awareness
- Must possess a valid driver’s license
- Ability to dedicate approximately 60% of time to travel each week
- Primary residence must be within assigned territory
These additional qualifications are preferred:
- Medical device or other patient support experience is a plus
- Must be very personable with good communication and organizational skills
- Positive, energetic and service-oriented disposition
- Ability to work in a fast paced organization with minimum supervision, good judgment and sound decision making skills
Requirements
- Bachelor’s degree with 1 to 2 years’ relevant professional experience
- High School or Associate's degree with 3+ years’ relevant professional experience
- Experience working with patients in a clinical or patient-facing role is highly preferred
- Strong emotional intelligence and situational awareness
- Must possess a valid driver’s license
- Ability to dedicate approximately 60% of time to travel each week
- Primary residence must be within assigned territory
- Medical device or other patient support experience is a plus
- Must be very personable with good communication and organizational skills
- Positive, energetic and service-oriented disposition
- Ability to work in a fast paced organization with minimum supervision, good judgment and sound decision making skills
Benefits
- Quarterly Bonus
- Company Vehicle
- Restricted Stock Units
- Benefits Package
Company overview
Novocure is a global oncology company headquartered in Zug, Switzerland, that specializes in developing and commercializing innovative cancer treatment technologies. The company's core innovation is its proprietary Tumor Treating Fields (TTF) technology platform, which uses electric fields tuned to specific frequencies to disrupt the division of solid tumor cancer cells. Novocure's commercialized products include Optune Lua for the treatment of malignant pleural mesothelioma and Optune Gio for glioblastoma treatment, both used in combination with standard chemotherapies. Founded in 2000, the company operates across five regions including the United States, Germany, Japan, Greater China, and other international markets. With approximately 1,400-1,500 employees worldwide, Novocure maintains a strong clinical pipeline investigating TTF applications in brain metastases, non-small cell lung cancer, pancreatic cancer, ovarian cancer, liver cancer, and gastric cancer. The company's patient-forward mission focuses on extending survival in some of the most aggressive forms of cancer through its unique, non-invasive device-based therapy approach.