Medical Director

Position Summary

Reporting directly to the Executive Director, the Medical Director provides overall clinical leadership, medical oversight, and strategic direction for participant care. This role is responsible for ensuring exceptional clinical outcomes, regulatory compliance, quality improvement initiatives, and the development of evidence-based medical policies and procedures. The Medical Director serves as a key member of the leadership team while also providing direct patient care as a Primary Care Physician within the PACE model.

Key Responsibilities

Clinical Leadership & Medical Oversight

• Provide overall accountability for participant medical care and clinical outcomes.
• Lead and support physicians, nurse practitioners, nursing staff, and interdisciplinary care teams.
• Ensure high-quality, participant-centered care across all care settings.
• Coordinate medical services with other clinical disciplines to promote seamless care delivery.
• Participate in primary care, hospital, and nursing facility rounds.

Quality & Performance Improvement

• Direct and oversee the Quality Assessment and Performance Improvement (QAPI) program.
• Monitor utilization, outcomes, and clinical quality indicators.
• Lead initiatives that reduce unnecessary hospitalizations and improve participant health outcomes.
• Develop and implement evidence-based standards, protocols, and best practices.

Medical Staff Development

• Recruit, mentor, and evaluate physicians and advanced practice providers.
• Conduct initial and ongoing competency assessments.
• Assist with credentialing, privileging, and professional development activities.
• Foster a culture of excellence, accountability, and continuous learning.

Community & Organizational Leadership

• Serve as a clinical ambassador and liaison to hospitals, specialists, community providers, and physician groups.
• Support strategic planning, program development, and resource utilization initiatives.
• Participate in provider contract discussions and organizational leadership activities.
• Represent EveryAge PACE in local, state, and national professional organizations, including the National PACE Association physician network.

Qualifications

Education & Licensure

• MD or DO from an accredited medical school.
• Board Certified in Internal Medicine or Family Medicine.
• Board Certification in Geriatrics preferred.
• Current North Carolina Physician License.
• DEA Registration and North Carolina Controlled Substance Certification.
• Current BLS/CPR certification.

Experience

• Minimum of two (2) years of experience caring for frail or elderly populations.
• Previous leadership or medical director experience preferred.
• Experience in managed care, population health, or PACE programs is highly desirable.

Knowledge & Skills

• Strong understanding of geriatric medicine and chronic disease management.
• Familiarity with PACE regulations and interdisciplinary care models.
• Demonstrated ability to lead quality improvement initiatives and drive clinical excellence.
• Excellent communication, relationship-building, and team leadership skills.
• Proven ability to collaborate effectively with healthcare providers, staff, participants, and families.