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Medical Education Manager, US AWM

Smith+Nephew

Any City, USHybridPosted 1 day ago$130,000 USD annually
Full TimeMid LevelMedical AffairsMedical Device
Original posting ↗

Summary

The Medical Education Program Manager (MEM) is responsible for delivering peer-to-peer (P2P), HCP-led medical education in the U.S. for the Advanced Wound Management (AWM) Business Unit, including hands-on lab programs. The primary job focus is procedural hands-on education.

Job description

Program Management

  • Manages and delivers P2P education programs for AWM Medical Education, supporting regional teammates in program delivery as necessary.
  • Utilizing adult learning techniques, builds effective training and skills-based medical education programs aligned with franchise and product strategy.
  • Facilitates the development of customized medical education programs to support healthcare customers in their learning pathway from awareness to product adoption.
  • Innovates on medical education delivery models to meet changing customer needs and expectations for industry-led education.
  • Manages program logistics, including registrations, course information, tracking, budget, and post-course reporting.
  • Identifies and implements new technologies for blended offerings, including remote learning, hybrid learning models, and the Learning Management System.
  • Collects, analyzes, and reports Medical Education data to formulate education plans aligned with franchise business strategies.
  • Plans and owns program-driven Medical Education spend as part of annual needs assessment and ongoing financial stewardship.

Collaboration and Communication

  • Partners with the local Professional Affairs team to ensure efficient and accurate faculty master service agreements and statements of work.
  • Works with AWM franchise commercial teams to identify medical education learning needs and priorities for assigned brands/program modalities.
  • Completes annual needs assessment in partnership with Professional Affairs to identify needs to engage HCP Consultants in the U.S.
  • Ensures Medical Education activities are conducted in a compliant manner by working closely with the local Compliance Officer.
  • Collaborates with the global Content Development team by providing input on HCP learning priorities and co-creating content as needed.
  • Develops, fosters, and maintains relationships with HCPs and thought leaders in medicine and education, including podiatrists, physicians, nurses, nurse leaders, researchers, and educators.
  • Collaborates with MedEd colleagues in the Americas and other regions on peer-to-peer education opportunities requiring U.S. and international speakers.
  • Collaborates with shared services, including meeting planning, procedural training, and procurement, to ensure successful event execution.

Compliance & Stewardship

  • Ensures all MedEd activities adhere to compliance requirements, including the Sunshine Act and AdvaMed Code.
  • Works closely with Compliance Officers to maintain appropriate HCP relationships.
  • Manages personal travel budget and tracks MedEd spend responsibly.

Job Context and Key Challenges

  • Building a medical education plan that fulfills the strategic needs of the Business Unit.
  • Innovating new program modalities to keep medical education fresh, engaging, and relevant to customers.
  • Building and maintaining an HCP faculty network to deliver programs, including ongoing analysis of course evaluations, faculty scorecards, faculty gaps, and training needs.
  • Managing program logistics, registrations, and evaluations to ensure operational excellence.

Requirements

  • Bachelor's Degree required
  • Advanced degree highly desirable in Nursing, Allied Health, Business, Education, or a healthcare-related field
  • Minimum of 3-5 years of experience in a clinical or medical education role within the medical device industry or a clinical setting
  • Subject matter expertise in wound care and wound care products is a plus
  • Excellent planning and project management skills
  • Knowledge of adult education theory, best practices, and delivery models preferred
  • Knowledge of the U.S. healthcare system and the medical device industry required
  • Excellent written and oral communication skills
  • Advanced proficiency in Microsoft PowerPoint, Word, and Excel
  • Working knowledge of Smartsheet highly desirable
  • Strong understanding of and experience applying compliance policies guiding medical education activities, including the Sunshine Act and the AdvaMed Code
  • Self-starter with strong teamwork and cross-functional collaboration skills

Benefits

  • 401(k) Matching
  • 401(k) Plus Program
  • Discounted Stock Purchase Plan
  • Tuition Reimbursement
  • Flexible PTO
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical, Dental & Vision
  • Health Savings Account
  • Employee Assistance Program
  • Parental Leave
  • Fertility & Adoption Assistance
  • Fitness Club Discounts
  • Hybrid Work Model

Company overview

Smith+Nephew is a global portfolio medical technology company with a rich history dating back to 1856, originally founded as a chemist shop in Hull, UK. The company specializes in the repair, regeneration, and replacement of soft and hard tissue through innovative medical devices and technologies. Operating through three core business units—Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management—Smith+Nephew serves healthcare professionals and patients in over 100 countries worldwide. With approximately 18,000 employees, the company generated annual sales of $5.5 billion in 2023 and is listed on both the London Stock Exchange (FTSE100) and New York Stock Exchange. Their product portfolio includes joint replacement systems, robotics-assisted surgical platforms, sports medicine implants, advanced wound care solutions, and ENT technologies. The company is pioneering new frontiers in medical technology, including Spatial Surgery systems that integrate augmented reality and real-time data processing for enhanced surgical precision. Smith+Nephew's mission centers on their "Life Unlimited" purpose, aiming to restore patients' bodies and self-belief through technological innovation that removes limitations on living.

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