Medical Equipment Setup, CSR
Lincare
Summary
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job description
Job Responsibilities
- Performs CPAP/RAD setups in a timely and professional manner
- May also perform setup of oxygen equipment and other DME in patients' homes as well
- This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
- Cleans rental equipment when returned to the center, in accordance with policies and procedures
- Maintain cleanliness and organization of warehouse/storage area
- Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
- Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
- Monitors mdINR Compliance report and follows up with non-compliant patients
- Manage the center's oximetry process
- Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
- Responsible for participating in on-call responsibilities for the center
- The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
- Represents the company through professional personal appearance, patient care activities
- May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
- Requires use of personal vehicle and a valid driver's license
Qualifications
- Must have good interpersonal, verbal, and written communication skills
- Must be computer-literate
- Must be able to read and interpret instructions and effectively communicate them to patients
Education and Experience
- Must have a high school diploma or equivalent
- Valid driver's license
- Completion of company's Equipment Certification Program
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds.
Requirements
- Must have good interpersonal, verbal, and written communication skills
- Must be computer-literate
- Must be able to read and interpret instructions and effectively communicate them to patients
- Must have a high school diploma or equivalent
- Valid driver's license
- Completion of company's Equipment Certification Program
- Requires use of personal vehicle and a valid driver's license
Benefits
- Medical, Dental & Vision
- Paid Time Off
- Retirement Savings
- Tuition Reimbursement
- Employee Referral Program
- Employee Discounts
- Ongoing Training
- Advancement Opportunities
Company overview
Lincare Holdings Inc. is a leading respiratory healthcare company and the largest distributor of home respiratory care equipment in the United States. Headquartered in Clearwater, Florida, the company serves approximately 1.8 million patients nationwide through its extensive network of over 700 locations across 48 states. As a subsidiary of Linde plc, Lincare specializes in providing comprehensive home respiratory therapy services and durable medical equipment, including oxygen therapy systems, nebulizers, sleep apnea products, ventilators, enteral therapy, and mobility aids. The company employs approximately 11,000 dedicated professionals, including 1,300 licensed clinicians who deliver personalized care directly to patients' homes. Lincare operates through a family of businesses that offer specialized services ranging from pediatric respiratory care to digital communication devices for patients with disabilities. With a strong focus on patient education and relationship-building, Lincare has established itself as a trusted provider in the home healthcare industry, transforming how respiratory care is delivered to improve patients' quality of life and overall well-being.