Medical Imaging Field Engineer 2 - Orange County, CA
Siemens Healthineers
Summary
As a Customer Service Engineer, you will service MR/CT Imaging Equipment in the Orange County, CA & Southern CA region(s).
Job description
Responsibilities
- Install, troubleshoot, repair and perform preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Manage financial performance within the territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- Manage company assets including a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.
Qualifications
- Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
- Proficient in the use of tools and service test equipment.
- General understanding of the principles of electricity, power supplies, and grounding.
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- Proficiency in all necessary network applications and tools (eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- 3-5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
- Valid driver's license, ability to drive independently day and night, and good driving record.
- Physical requirements: lifting 50lbs, walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, high-reach, fine grasping manipulation, good vision, and ability to work alone.
- Strong competency in instrument systems technology including mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
Shift: Monday through Friday, 10a to 7p (eligible for shift differential pay). Shift flexibility may be required.
Requirements
- Minimum high school diploma
- Technical Associates Degree or equivalent preferred
- 3-5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments
- Proficient in the use of tools and service test equipment
- Proficiency in network applications and tools (eVO, mButler, MS Office, Concur, NAM Customer Service website—Engineer Tools)
- Valid driver's license and good driving record
- Ability to drive independently day and night
- Physical ability to lift 50lbs, climb ladders, bend, twist, squat, stand, and work alone
- Strong customer service and communication skills
- General understanding of electricity, power supplies, and grounding
- Experience with electronics, hydraulic and pneumatic systems
- Strong competency in instrument systems technology including mechanics, electrical, chemistry, and software technology
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Life Insurance
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- Paid Parking
- Public Transportation
- Paid Time Off
- Paid Sick and Safe Time
Company overview
Siemens Healthineers is a German multinational medical technology company specializing in diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine. Founded in 2017 as a spin-off from Siemens AG, the company has established itself as a global leader in healthcare technology with a comprehensive portfolio that addresses the complete care continuum for many of the world's most threatening diseases. With approximately 69,500 employees worldwide and operations in over 70 countries, Siemens Healthineers generates annual revenues exceeding €21 billion. The company's product offerings span across four main business segments: Imaging (including CT, MRI, ultrasound, and X-ray systems), Diagnostics (laboratory and point-of-care testing), Varian (cancer care and radiation therapy), and Advanced Therapies. Siemens Healthineers is particularly renowned for pioneering breakthroughs in medical imaging, having developed the world's first commercial PET/CT scanner and continuing to innovate in areas such as artificial intelligence, digital health solutions, and precision therapy. The company's commitment to research and development, with annual investments of approximately €1.5 billion, drives its mission to pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.