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Medical Laboratory Scientist - Quality Control

Quest Diagnostics

Gaithersburg, MDOnsitePosted 23 days ago$32.03 - $52.88/hour
Full TimeSenior LevelQuality (QA / QC)Diagnostics
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Summary

Monitor, coordinate, and/or perform quality control/quality assurance activities within a defined laboratory. Provides support for laboratory technical and non-technical staff in order to expedite workflow and aides in the resolution of technical problems. Has a fundamental understanding of Specimen Processing, test performance, and reporting test results for all tests performed in laboratory supported.

Job description

Responsibilities

  • Must demonstrate proficiency in all principle duties of a Medical Technologist I and / or II.
  • Manages/ coordinates activities defined on the department's "Quality Scheduler".
  • Maintains LIS based QC software program including development of quality control (QC) targets and ranges. Periodically reviews/ adjusts QC performance limits.
  • Manages/ coordinates parallel testing events for both new reagent and quality control materials.
  • Manages all facets of both Internal and External proficiency testing programs; including pre-analytical handling, compiling and completing PT submission forms, cataloging PT responses, maintaining inventory of previously assayed PT materials. Coordinates and summarizing root cause investigations following sub-optimal performance.
  • Maintains document control for all records generated during routine laboratory testing.
  • Key resource for ensuring continues compliance with external regulatory agencies. Reviews unit activities to ensure compliance with departmental policies and federal, state, and local regulations.
  • Involved in the management of training and competency documents.
  • Works with supervisor/ department manager, providing support during the validation of new procedures.
  • Reviews QA and QC records when applicable.
  • Serve as a technical resource for the unit by investigating and resolving analytical testing problems. Recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquiries and/or requests from clients and sales representatives.
  • Review requests for validity checks and recommend an appropriate course of action taking into account the limitations of specimen requirements and the effects of time and the quality of additional and/or repeat testing.
  • Assist with the department's annual competency testing process and documentation.
  • Interact in a professional manner with inter-departmental teams and groups.
  • Perform other duties as directed by department manager
  • Must interact with other departments.
  • Contact with clients will be required, good customer service skills important.
  • Interaction with purchasing and manufacturer technical representatives.
  • Must protect patient confidentiality at all times.

Qualifications

Required Work Experience: Minimum of five years clinical experience with two years in present department. Hematology, chemistry experience (Preferred)

Skills: Good customer service skills important. Must have the ability to establish work priorities for self and others and handle several procedures simultaneously including troubleshooting instruments and other problems/issues. Ability to schedule and manage resources to meet department goals

Education: Associates Degree in a Laboratory Science or Medical Laboratory Technology or have previously qualified as a Technologist under 42 CFR 493.1433 published in March 14,1990. If HEW certified, eight years or more in same department. (Required) Bachelor's Degree Bachelor of Science in Medical Technology, Biology or Chemistry (Preferred)

Requirements

  • Minimum of five years clinical experience
  • Two years in present department
  • Associates Degree in a Laboratory Science or Medical Laboratory Technology or previously qualified as a Technologist under 42 CFR 493.1433
  • If HEW certified, eight years or more in same department
  • Good customer service skills
  • Ability to establish work priorities for self and others
  • Ability to handle several procedures simultaneously including troubleshooting instruments
  • Ability to schedule and manage resources to meet department goals

Benefits

  • Medical, Dental & Vision
  • Well-being programs
  • Health assessment program
  • Mental health program
  • Vacation & Flex Time
  • Paid holidays
  • Financial coaching
  • 401(k) Matching
  • Roth IRA
  • Employee stock purchase plan
  • Life insurance
  • Disability insurance
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance
  • Career advancement opportunities

Company overview

Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.

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