MEDICAL OFFICE SPECIALIST
UHS
Summary
The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence.
Job description
Essential Duties and Responsibilities
- Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; relaying instructions to patients/families; answering calls and providing pertinent information.
- Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is complete and accurate.
- Fulfills organizational responsibilities as assigned, which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly; scheduling patients for procedures; and insurance forms for doctors.
- Compiles end of day deposits and end of day reports.
- Books, coordinates and reschedules patients appointments; relays necessary messages to staff; greets and registers patients in a prompt, pleasant, and helpful manner; provides necessary instructions/directions.
- Informs appropriate department/person of patient's arrival; verifies necessary information and records in the medical record; uses computer system to generate information necessary for billing; and updates patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary.
- Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed; answers telephone, screen calls, takes messages, and provides information; answers questions regarding patient appointments and testing; assembles new patient charts for next day visit; updates profile on all patients; educates patients before and after procedures; maintains schedule; performs appointment follow ups; acts as receptionist as necessary; and travels between facilities as requested.
- Performs other duties as assigned.
Requirements
- High School Diploma or equivalent required
- Familiarity with medical terminology required
- Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred
- Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred
- Experience with patient check-in and check-out process (according to clinic protocol)
- General medical office procedures
- Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
- Proficiency in basic computer programs and operating systems, such as Microsoft Office
- Excellent communication, organizational and interpersonal skills
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Educational Assistance
- Student Loan Refinancing
- Career Advancement
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.