Medical Records Assistant I
Quest Diagnostics
Summary
Responsible for obtaining Attending Physician Statements.
Job description
Responsibilities
- Communicate with facilities, copy services, applicants, and clients to obtain Attending Physician Statements in the most time-efficient manner possible.
- Prepare and distribute requests.
- Assist in the distribution of records to clients.
- Review records.
- Process payments for records.
- Download medical records.
- Prepare authorizations/special authorizations.
- Prepare FedEx labels and requests for mailing.
- Sort and file documents.
- Perform other duties as assigned to meet the business needs or customer requirements.
Qualifications
Required Work Experience: Previous administrative experience in an office environment.
Preferred Work Experience: Previous background in medical terminology, the life insurance industry, or customer service preferred.
Physical and Mental Requirements
- Frequently required to sit for long periods of time, stand, walk, bend, stoop, crouch, and reach with hands and arms.
- Repeating motions that may include the wrists, hands, and/or fingers. (Typing)
- Work at a computer screen for prolonged periods.
Knowledge
- Basic knowledge of operating office equipment.
Skills
- Good interpersonal and communication skills (oral and written) necessary to effectively interact with clients and co-workers.
- Proficiency in basic computer skills (Word, Excel, Outlook).
- Type 30 wpm.
- Detail-oriented with the ability to multitask.
- Good organizational skills.
- Ability to establish and maintain effective working relationships with the public and all levels of staff and management.
- Must be able to work in a team environment.
- Ability to deal with client information in a confidential manner.
Education
- High School Diploma or Equivalent (Required)
Requirements
- High School Diploma or Equivalent
- Previous administrative experience in an office environment
- Proficiency in basic computer skills (Word, Excel, Outlook)
- Type 30 wpm
- Good interpersonal and communication skills (oral and written)
- Detail-oriented with the ability to multitask
- Good organizational skills
- Ability to establish and maintain effective working relationships with the public and all levels of staff and management
- Must be able to work in a team environment
- Ability to deal with client information in a confidential manner
- Basic knowledge of operating office equipment
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- Paid holidays
- Financial coaching
- 401(k) with company match
- Roth IRA
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.