Medical Sales Associate

We are seeking a humble, driven, trustworthy, and positive Medical Sales Representative to join our team in San Antonio, TX. Our team is dedicated to partner with our customers, promote our products, and provide for our people. Arthrex San Antonio/ Arthrex has a reputation of quality, integrity, and amazing customer support to “Help Surgeons Treat Their Patients Better.” As a company, we are passionate about showing our surgeons and medical professionals the latest advancements in procedures and products, as well as providing expert representation and ongoing education.

The Medical Sales Representative is responsible for making field sales calls, soliciting orders, selling assigned Arthrex products, and representing the company in accordance with its policies. The Medical Sales Representative must establish, build, and maintain customer relations through constant communications and in-person appointments with Orthopedic Surgeons in the operating room regarding the use of our implants and instruments. This position is specifically responsible for maintaining expert knowledge of our market-leading product portfolio and will be responsible for achieving predetermined sales goals and quotas within their assigned territory.

Essential Duties and Responsibilities

• Primarily responsible for meeting and exceeding sales quotas and total company market share in assigned territory.
• Represent Arthrex San Antonio, an independent distributor authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals.
• Understands and knows all Arthrex products, associated surgical procedures, and can speak knowledgeably with both account and surgeon customers on these subjects.
• Grow exposure with accounts and surgeons to the Arthrex portfolio of current and future products.
• Collaborate with accounts and surgeons on Arthrex product applications in surgery.
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolios, and educational programs.
• Cultivate and maintain an excellent rapport with clients to sustain longstanding relationships.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face).
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Work with Sales Manager by receiving coaching, training, or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• Maintain training in sales skills, product features/benefits, and other critical business training requirements and applications.
• Collect competitive data and remain current on industry, customer, and competitive trends.
• Participate in and attend sales meetings, training programs, conventions, trade shows and professional association meetings outside of regular business hours, as directed.
• Ensure that products/instruments are prepared and organized for surgical cases, including any necessary educational documents/videos.
• Meet vendor credentialing requirements.
• Ability to lift up to 35 pounds on a regular basis.

Requirements

Education and Experience

• Bachelor’s Degree required.
• 1-2 years demonstrated in Sales.
• Must be comfortable in the operating room environment.

Knowledge and Skill Requirements/Specialized Courses and/or Training

• Excellent written and verbal communication skills.
• Demonstrated ability to effectively relate to a wide range of people and personalities required.
• A strong sense of urgency is important.
• Knowledge of medical terminology.

Additional Requirements

• Current Driver’s License.
• Access to your own transportation