Medication Assistance Coordinator Augusta
Wellstar Health System
Summary
The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay assistance program, foundation programs, and additional programs allowing patients to access medications associated with key service lines within the medical center as well as health system clinics. This position is responsible for providing front line, direct contact with patients, families, providers, nurses, social workers and pharmacies. The Medication Assistance Coordinator performs all the essential functions of the Pharmacy Technician.
Job description
Job Summary
The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay assistance program, foundation programs, and additional programs allowing patients to access medications associated with key service lines within the medical center as well as health system clinics. This position is responsible for providing front line, direct contact with patients, families, providers, nurses, social workers and pharmacies. The Medication Assistance Coordinator performs all the essential functions of the Pharmacy Technician.
Core Responsibilities and Essential Functions
- Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation assistance and other medication programs.
- Follows up with patients and providers on refill and reauthorizations as required by payers or assistance programs.
- Processes prescriptions through WMCG IT platforms in an accurate manner.
- Coordinates shipping and delivery activities associated with common carrier and courier services to assure accurate and timely medication delivery.
- Cross trains to provide staffing as a Pharmacy Technician.
- Performs other duties as assigned.
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- High School Diploma / GED required
- Associates degree in related field preferred
Required Minimum License(s) and Certification(s)
- CPHT - Cert Pharmacy Tech or CPHT-ADV - Advanced Cert Pharmacy Tech
- PHT - Registered Pharmacy Tech
Required Minimum Experience
- Minimum 2 years pharmacy as a technician required
- Minimum 3 years Medication assistance or similar role in a physician's office, medical center or pharmacy preferred
Required Minimum Skills
- Strong communication
- Organization
- Prioritization
- Time management
- Integrity
- Microsoft Office
- Medical terminology
- Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs
- Experience with insurance, claim adjudication, and claim appeals
- Experience with Pioneer & Cerner
Requirements
- High School Diploma or GED
- CPHT - Cert Pharmacy Tech or CPHT-ADV - Advanced Cert Pharmacy Tech
- PHT - Registered Pharmacy Tech
- Minimum 2 years pharmacy as a technician
- Strong communication
- Organization
- Prioritization
- Time management
- Integrity
- Microsoft Office
- Medical terminology
- Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs
- Experience with insurance, claim adjudication, and claim appeals
- Experience with Pioneer & Cerner
Company overview
Wellstar Health System is one of Georgia's largest and most comprehensive integrated healthcare systems, founded in 1993 and headquartered in Marietta, Georgia. As a non-profit health system, Wellstar operates with a mission to enhance the health and well-being of every person it serves through its PeopleCare approach. The system employs approximately 29,469 to 33,000 team members across multiple hospitals, health parks, medical offices, outpatient centers, pediatric centers, nursing facilities, and hospice and home care services. Wellstar is nationally recognized for operating Georgia's largest integrated trauma network and features the second-largest Emergency Department in the United States. The organization provides more than $1 billion annually in charity care and community programs, demonstrating its commitment to community health. Wellstar has earned numerous accolades including recognition on Fortune's 100 Best Companies to Work For, Best Workplaces in Health Care, and PEOPLE Companies that Care lists. The system embraces innovation through its venture firm Catalyst by Wellstar, which nurtures early-stage healthcare companies, and maintains academic partnerships with institutions like the Medical College of Georgia for caregiver training. With specialties spanning cardiovascular care, oncology, women's health, pediatrics, musculoskeletal services, and numerous other medical disciplines, Wellstar delivers comprehensive healthcare across all stages of life.