MedTech Field Service Tech Remediation - Nationwide Travel
IQVIA
Summary
In this role, you will collaborate with healthcare professionals, going to hospital to perform software upgrade for automated medication dispensing devices.
Job description
Responsibilities
- Perform installation, configuration, and updates for medical devices, software, and networking systems.
- Conduct routine checks to verify proper functionality after setup.
- Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
- Follow calibration protocols for servicing equipment.
- Educate healthcare staff on device utilization and software functionality.
- Maintain compliance with hospital vendor credentialing requirements.
Assignments and Shifts
- Assignment based position requiring open availability Monday–Friday; work occurs 28–32 hours per week, plus travel time.
- Position requires some nights and weekends based on customer needs.
- Travel is regional, national, and local, with work scheduled during weekdays.
- Duties may require compliance with hospital vaccine and credentialing requirements.
Requirements
- Ability to travel extensively for field-based service assignments.
- Associate degree in biomedical, IT, electronics, or a related field preferred.
- 1+ year of technical experience required; 3+ years in a field technician role preferred.
- Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
- Must maintain personal parts inventory, sourcing from approved vendors.
- Must complete healthcare facility credentialing process and meet immunization requirements.
Benefits
- Not eligible for Medical Benefits
Company overview
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Headquartered in Durham, North Carolina, the company operates in over 100 countries with approximately 86,000 employees worldwide. IQVIA specializes in creating intelligent connections across all aspects of healthcare through its proprietary IQVIA Connected Intelligence platform, which combines analytics, transformative technology, big data resources, and extensive domain expertise. The company's comprehensive portfolio includes clinical trial management, real-world evidence generation, commercial insights, and regulatory compliance services. IQVIA serves a diverse client base including pharmaceutical manufacturers, biotechnology companies, medical device firms, government agencies, and healthcare providers. With its Healthcare-grade AI capabilities and extensive global data assets, IQVIA accelerates the development and commercialization of innovative medical treatments while improving healthcare outcomes for patients globally. The company is publicly traded on the New York Stock Exchange under the ticker symbol IQV.