Mental Health Case Manager
Child & Family Focus, Inc.
Summary
This position is responsible for providing supportive care to identified children with mental health diagnoses and their families in Montgomery County. This includes helping the family navigate complex systems, gain access to behavioral health services, and coordinating additional resources/supports as identified in the service plan. Responsibilities include service planning, providing case management, and coordination of services with other agency providers to meet the client's needs along with supportive counseling, with an emphasis on face to face delivery of the service.
Job description
Program Specific Responsibilities
- Assist in the completion a comprehensive assessment and treatment plan for each individual client who has been referred for services.
- Assure all consumers on the assigned caseload receive an environmental matrix to identify skill deficits and strengths to establish treatment goals.
- Complete a written strength assessment, develop and implement a written service plan for each consumer assigned to the caseload.
- Provide services that diffuse or resolve crises in order to prevent unnecessary use of emergency rooms, in-patient services and mental health court.
- Connect the consumer to behavioral health and social service agencies to assure there are no gaps in service.
- Make home, school, hospital and community-based visits on a daily basis. Must be able to travel throughout Montgomery County to meet face to face with clients, families, schools, providers etc. as based on client needs.
- Utilize IPAD and cell phone provided to complete documentation tasks and outreach to clients, providers, coordinate resources etc.
- Familiar with and able to access community resources and child serving systems in Montgomery and Bucks Counties.
- Participate in weekly team meetings and supervisions
- Achieve billable hour requirements per week.
- Assume case load of up to 30 clients.
- Provide on call support for 24/7 mental health crisis support in a rotation with other program staff.
- Use and implement the 5 core values of Trauma-Informed Care in all work practices - Safety, Trustworthiness, Choice, Collaboration, & Empowerment.
Required Qualifications
- 12 credits in coursework related to Human Services, Psychology or related field
- One or more years of direct clinical experience working with children, youth and families
- Manage a varied work schedule Monday-Friday between 8:30am - 8:30pm, including 3 required evenings per week
Preferred Qualifications
- Bilingual in Spanish
Requirements
- 12 credits in coursework related to Human Services, Psychology or related field
- One or more years of direct clinical experience working with children, youth and families
- Manage a varied work schedule Monday-Friday between 8:30am - 8:30pm, including 3 required evenings per week
- Must be able to travel throughout Montgomery County
- Bilingual in Spanish (preferred)
Benefits
- Medical, Dental & Vision
- Accident & Critical Illness Insurance
- Short & Long Term Disability
- Life Insurance
- 9 Paid Holidays
- 17 Days PTO
- Paid Parental Leave
- Tuition Reimbursement
- 401(k) Matching
- Profit Sharing
- Mileage & Expense Reimbursement
- Company Issued Equipment
- Annual Salary Increase
- Flexible Hybrid Schedule
Company overview
Child & Family Focus, Inc. is a nonprofit organization dedicated to providing comprehensive mental health and behavioral health services to children, adolescents, and families. The organization specializes in community-based mental health interventions, offering a range of therapeutic services designed to support emotional well-being and family stability. Their programs typically include outpatient counseling, family therapy, crisis intervention, and preventive services aimed at strengthening family relationships and promoting healthy development. As a community-focused mental health provider, Child & Family Focus emphasizes accessible care, culturally competent services, and evidence-based practices. The organization works collaboratively with schools, social service agencies, and healthcare providers to create integrated support systems for vulnerable populations. Their mission centers on empowering families, building resilience in children, and creating sustainable pathways to mental wellness through compassionate, professional care delivered in community settings.