Mental Health Technician, Adults (Day Shift)
Mental Health Cooperative
Summary
Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions.
Job description
Schedule
Sunday, Monday, & Tuesday: 10:00am - 10:00pm
Responsibilities
- Engage with Consumers admitted to EPS and assist their needs during their stay
- Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety.
- Work collaboratively with EPS treatment team to develop and implement initial treatment plans.
- Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment.
- Assist and engage with consumers to achieve their goals and treatment plan.
- Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC).
- Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies.
- Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted
- Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.
- Monitor and communicate consumer’s behavior, level of cooperation, and ability to remain safe while admitted to EPS.
- Ensure consumer safety checks are a priority and completed
- Provide consumers with needed supplies (food, toiletries, etc).
- Participate in cross-training in all EPS Treatment programs as desired
- Work collaboratively with MCRT staff.
- Ensure Customer Service is a priority with all consumers.
- Communicate effectively with staff, supervisors, and consumers.
- Demonstrate proficiency an obtain vital signs.
- Assist nursing with POC tests: UDS collection
- Versatility in the workplace and among units at EPS
- Attend team meetings, supervision, and training as required.
- Follow Universal Precautions policies and procedures at all times
About You
Recovery Focused
- Knowledge of principles of recovery
- Interpersonal Skills
- Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels.
- Internal and external customer service indicative of mutual respect and trust
Communication
- Effective written and verbal communication
- Time Management/Organization
- Ability to prioritize, remain calm and focused when dealing with consumer
Crisis
- Remain flexible and demonstrate positive attitude to respond to changing needs
- Versatility, flexibility, and a willingness to work within constantly changing environment
Leadership Skills
- Good judgment with the ability to make timely and sound decisions
- Commitment to excellence and high standards
Requirements
- High school diploma or general education degree (GED).
- Minimum of 1-2 years’ experience working in the mental health or health care field preferred
- CNA, CNT, MA, EMT a plus and preferred
- eCW experience a plus
- Therapeutic Options certification a plus
- Visible Hand experience a plus
- Valid Tennessee Driver’s License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
- Successful Completion of Therapeutic Options Training
Benefits
- Medical Insurance
- Prescription Drug Coverage
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer Insurance
- Accident Insurance
- Critical Illness Insurance
- 403b Retirement Plan
- Calm App
- Gym membership discounts
Company overview
Mental Health Cooperative is a comprehensive behavioral health services organization dedicated to providing integrated mental health care and support services to communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering accessible, high-quality care through a range of therapeutic interventions and community-based programs. The cooperative model emphasizes collaborative care approaches that address the diverse needs of individuals with mental health conditions, substance use disorders, and co-occurring challenges. Their services typically include outpatient counseling, crisis intervention, case management, psychiatric care, and community support programs designed to promote recovery and wellness. Operating with a patient-centered philosophy, Mental Health Cooperative works to reduce barriers to mental health treatment and improve overall community mental health outcomes through evidence-based practices and compassionate care delivery. The organization plays a vital role in the mental health ecosystem by providing essential services that support individuals in achieving stability, independence, and improved quality of life.