MGH Patient Care Assistant | Endoscopy

Job Summary

Schedule: 40 hours | Days (4) 10 hours 8:00AM-6:30PM | No nights. Alternating weekend/holidays required.

The Endoscopy Unit provides total gastrointestinal care. Ninety percent of the patients are outpatient, and the remaining ten percent are inpatients or transfers from another facility. There are approximately 20,000 cases performed in the unit annually. PCA supports room turnover, scope cleaning and recovery, patient escort/liaison, and stocking supplies. Endoscope scope processing is part of the PCA role in the Endo unit contributing to the overall infection control program.

Endoscopy prefers candidate to have a professional license/certification to be considered.

Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education: High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support [BLS Certification], Certified Medical Assistant [National Certification], Emergency Medical Technician - Basic [Massachusetts], Nursing Assistant [LNA - Massachusetts].

Experience: Experience working in patient care/elder care 0-1 years preferred.

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Proficient computer skills to work efficiently with electronic medical records.