MGR - NURSING

Essential Duties and Responsibilities

• Manages the clinical care operations of the CMG practice group in partnership with the physician leader and CMG Practice Group Administrator.
• Maintains an active clinical presence approximately 3 days per week, providing direct patient care within RN scope of practice and working alongside clinical staff.
• Meets regularly with the physician and admin leader to review clinical operations, staffing, quality and patient safety, clinical workflows, physician and patient needs, and progress toward established practice goals.
• Oversees staffing, utilization, scheduling, attendance, and productivity of non-physician clinical staff to ensure appropriate coverage and efficient clinical operations.
• Screens and participates in the hiring of non-physician clinical staff; evaluates staff performance; provides coaching and counseling; and recommends appropriate corrective or disciplinary actions when necessary.
• Supports physician and patient needs by ensuring that established clinical goals and standards are met and by translating physician and practice needs into effective clinical workflows.
• Develops and oversees orientation, training, continuing education, and competency assessment for non-physician clinical staff and ensures adherence to applicable scope-of-practice requirements.
• Develops and implements clinical policies, procedures, protocols, and standardized workflows in collaboration with physician leadership and the CMG Practice Group Administrator.
• Leads and monitors quality improvement, patient safety, and patient experience initiatives, including review and appropriate escalation of clinical incidents, near misses, patient complaints, and other safety concerns.
• Oversees patient flow, scheduling, clinical resource utilization, equipment, and supplies and monitors relevant operational metrics to identify opportunities to improve access, efficiency, and quality.
• Serves as a visible clinical leader within the practice, promoting professionalism, accountability, teamwork, effective communication, and a culture of high-quality, patient-centered care.

Qualifications

A Master's degree in nursing is necessary. Four years of nursing experience is necessary to include at least two years of clinical management/supervisory experience (preferable in an ambulatory care setting). Current District of Columbia licensure as a Registered Nurse, or evidence of application for D.C. licensure and current out-of-state license, is necessary.

Competencies

• Ability to input data into the computer, and analyze data as requested.
• Must be able to communicate providing verbal feedback in a professional manner.
• Must be able to follow and understand instructions, and react favorably in all work situations.
• Must be mentally adaptable and flexible in dealing with a variety of people.