MI&I Content Manager

About the Role

The Medical Information & Intelligence Content Manager serves as a member of the MI&I content team and ensures the quality and integrity of responses provided to health care professionals and patients. The position is responsible for writing and reviewing global MI&I content (Global and Local) under the direction of the MI&I Content Head for the specific Global Business Unit (GBU)/Therapeutic Area assigned. The role also includes country/region support of medical information.

Essential Job Duties and Responsibilities

• Serve as the Medical Information & Intelligence subject matter expert for assigned Therapeutic Area (TA) product(s) and maintain expertise in TA/Product scientific data, industry related information and evolution of disease area.
• Ensure understanding and compliance with policies, procedures and processes.
• Contribute to departmental project/task assignments; support the execution of project plans and initiatives.
• Demonstrate resolve and urgency to accomplish tasks without direct authority or control.
• Participate in cross-functional project teams as needed.
• Ensure that assigned projects are completed on schedule.
• Leverage regional/local insights on content usage to meet the need for new or updated content.
• Identify efficiencies to optimize content creation and updates.
• Provide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
• Generate and maintain Global and Local scientific responses for products in designated therapeutic area(s).
• Contribute to local and global communications to efficiently achieve these goals.
• Engage and collaborate with key Global cross-functional stakeholders (e.g. Medical, Regulatory, etc.) to efficiently achieve goals and to generate Global MI content ensuring consistent and accurate product information.
• Localize global content for their respective country along with supporting local medical information activities (e.g. escalation management, compendia reviews, literature summaries for annual reports, scientific congress attendance/coverage, etc.).
• Serve as a global knowledge resource for all colleagues as the MI&I subject matter expert for designated products and therapeutic areas.
• Demonstrate knowledge and understanding of pertinent Global regulatory and compliance requirements and ensure deliverables are in alignment with such requirements.
• Proactively suggest improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
• Conduct ongoing literature reviews and extract complex data, organizing it into a structured format.
• Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in-house sources.
• Perform other duties as assigned.
• Some travel required based on needs of the position (<10%).

Basic Qualifications

Advanced degree in healthcare or life sciences related field (e.g. PharmD, MD, PhD, or equivalent scientific degree) with 2+ years of direct medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting. OR Master's degree in healthcare or life sciences related fields with at least 3 years of medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting.

Preferred Qualifications

• Doctorate level degree.
• Completion of a Medical Information fellowship/residency.
• Excellent interpersonal skills and ability to build constructive partnerships with internal and external stakeholders.
• Ability to resolve conflicts and to facilitate decision-making.
• Highest ethical, regulatory, and scientific standards.
• Proficiency in medical information systems and databases (e.g., SalesForce, Veeva Vault).
• Strong knowledge of medical literature and drug information databases; strong ability to evaluate and communicate scientific data.
• Excellent written/oral communication skills including an excellent understanding of medical writing.
• Strong presentation skills.
• Knowledge of regulatory requirements for medical information.
• Understanding of digital content management and delivery platforms.
• Strong project management, process development, and organizational skills.
• Mastery of English Language (written and spoken); additional languages are a plus.