MLS Technical Specialist, Hematology
Mass General Brigham
Summary
The Technical Specialist is a highly specialized role within specialty areas (e.g., Blood Bank, Chemistry, Cytology, Hematology, Microbiology, Cytometry, Molecular Diagnostics) requiring a high level of skill. The Technical Specialist, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing. Under general supervision, carries out all policies and performs all tests in accordance with the department's standard operating procedures. Works independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases. The Technical Specialist, in their role as Technical Supervisor or General Supervisor as defined by CLIA, may be delegated the responsibility of the technical oversight of the training areas including the day-to-day supervision or oversight of the laboratory operation related to personnel in training, performing testing, and reporting results. Under the general supervision of the Technical Director and Clinical Supervisors, the Technical Specialist-Education is responsible for supervision of trainees at their assigned workstations including Quality Control (QC) review, training, competency assessment of staff.
Job description
Essential Functions
- Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
- Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
- Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
- Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
- Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
- Creates, documents, maintains, plans and implements the training programs including competency assessments for new procedures adapted into the Specialty Labs, and manages the competency review process with Supervisors and Technical Director, including the Compliance Officer as needed.
- Reviews and approves completed training paperwork and documentation, ensuring that all training documents and signoffs are documented and maintained in Media Lab Compass module, supported by the Senior Technologists, and administrative staff in the Specialty Lab.
- Trained on new processes to bring a training and education lens to the development and creation of SOPs for new processes.
- Assists with determining whether a new competency assessment needs to be created.
- Reviews and determines whether existing training material reflect the current workflow used in the lab and reviews and approves any required updates to training guidelines.
- Develops the training procedures for technical staff and students, both rotating from affiliated programs and for the MGB MLS Training Program.
Requirements
- Bachelor's Degree in Medical Technology or Laboratory Sciences required
- Medical Technologist (ASCP) certification required
- 3-5 years of experience in a Specialty Laboratory required
Benefits
- Sign-on bonus
- Health insurance
- Career advancement opportunities
- Differentials
- Premiums
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.