Multimedia Designer

Position Overview

We are looking for a creative, user-focused Multimedia Designer to develop dynamic digital learning experiences. This role creates motion graphics, animation, video, and related multimedia and printed materials that help customers safely and confidently learn to use our products across product training, learning materials, user guides, and embedded mobile learning.

Responsibilities

• Own the end-to-end creation of motion, animation, video, and supporting visual assets for digital and print learning experiences, from creative brief and storyboard through production, post-production, quality review, and publishing.
• Translate learning goals, product requirements, user insights, and complex technical or clinical information into clear, engaging visual stories that support safe and effective product use.
• Plan and deliver multiple assigned tasks or a defined feature-level workstream; establish estimates, milestones, dependencies, review points, and file-delivery requirements with guidance as needed.
• Create and communicate concepts through storyboards, scripts, style frames, animatics, prototypes, wireframes, and interactive presentations; explain design rationale, alternatives, and trade-offs to stakeholders.
• Collaborate closely with Instructional Design and the broader UX team, including content strategists, UX designers, researchers, and Human Factors partners, to shape cohesive end-to-end learning experiences.
• Support subject-matter experts to verify accuracy, feasibility, safety, and compliance in a regulated medical-device environment.
• Work with User Research and Human Factors to test concepts and prototypes, interpret findings, and iteratively improve comprehension, usability, accessibility, and learner engagement.
• Apply and help evolve Insulet brand, UX/ID design language, motion principles, templates, standards, and reusable production frameworks while maintaining a consistent, high-quality look and feel.
• Participate in agile planning and delivery, complete assigned sprint work, identify risks early, respond to feedback, and coordinate reviews to meet program timelines.
• Maintain organized source files, version history, asset libraries, captions, transcripts, audio, and publishing specifications; conduct detailed visual, audio, functional, and cross-platform quality checks.
• Share production techniques, provide constructive peer feedback, and support associate designers or external production partners on well-defined tasks when requested.

Skills / Characteristics

• Strong visual storytelling, motion design, animation, video editing, typography, composition, pacing, and audio sensibility.
• Ability to independently deliver small projects and defined workstreams while seeking support appropriately for higher-risk or less familiar work.
• Uses established patterns and precedents to solve moderately complex design and production problems; demonstrates sound judgment and attention to detail.
• Strong collaboration and feedback skills; able to build positive relationships across disciplines and distributed teams.
• Working knowledge of user-centered design, instructional design, accessibility, inclusive design, and iterative research practices.
• Developing understanding of experience strategy, business needs, organizational context, and how motion/video learning solutions create customer and business value.
• Effective prioritization and planning skills in a fast-paced agile environment, with a customer-centric mindset and commitment to quality.

Qualifications

• Bachelor's or Master's degree in Motion Design, Graphic Design, Interaction Design, Film/Video Production, Animation, HCI, Instructional Design, or a related field; or equivalent practical experience.
• At least 3 years of relevant professional experience creating motion graphics, animation, video, or multimedia for digital products, learning experiences, web, or mobile.
• Portfolio demonstrating strong visual storytelling and polished work across concept development, motion design, animation, editing, and production.
• Proficiency with Adobe Creative Cloud production tools such as After Effects, Premiere Pro, Illustrator, Photoshop, and Animate; experience with Camtasia or comparable tools.
• Experience recording, editing, and mixing audio using tools such as Adobe Audition, Audacity, Pro Tools, or similar.
• Experience developing storyboards, animatics, prototypes, and production-ready assets; ability to select an appropriate fidelity for the design question and timeline.
• Working knowledge of accessible media practices, including captions, transcripts, readable on-screen text, color contrast, and audio alternatives.
• Experience collaborating with cross-functional teams and incorporating stakeholder and user feedback into iterative work.
• Experience in medical devices, healthcare, another regulated industry, or formal instructional content is preferred.
• Experience working in agile product-development environments and with external production partners is preferred.

Physical Requirements

Ongoing US travel as needed (at least once per quarter). This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office.