Nail Technician

Job Summary

The Licensed Nail Technician role is to provide and maintain the highest standards of nail services and recommendations for home care. A nail technician must provide excellent guest care, and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.

Responsibilities and Duties

• Provide guests with thorough and knowledgeable professional nail services, adhering to company protocols.
• Ensure guests receive a detailed prescription for home care regimen after each service.
• Responsible for setting up work station according to standards.
• Required to maintain the established revenue and guest retention goals set for the nail department.
• Upholds and practices the universal health care protocol and standards of sanitation and sterilization as directed by state/city law and the spa's policies and procedures when dealing with guests and coworkers.
• As a licensed Nail Technician, must actively promote spa treatments, retail products, packages, and seasonal promotions.
• Has complete knowledge and understanding of all services and products while educating guests in these areas.
• Perform prep work and properly clean and restock stations.
• Attends scheduled departmental meetings, trainings and workshops.
• Provides services within the scope of practice of profession as defined by the state/city/local law, and in accordance with applicable regional laws and regulations.
• Performs gel manicures.

Qualifications and Skills

• Must have an applicable state license to perform services as a licensed nail technician.
• Must have received nail training from an accredited/approved nail school.
• Must have previous experience as a licensed nail technician.
• 12 to 18 months preferred experience working in a high-end resort or urban day spa environment working as an experienced nail technician.
• Must be available to work varying shifts such as: nights, weekends, and holidays.

Technical or Administrative Knowledge

• Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.
• Possess excellent communication skills and provide legible and articulate communication.
• Skilled at nail art a plus.
• Computer literate.

Behavioral Competencies

• Must possess a cooperative and positive attitude, exercising reason.
• Exercises dependability and willingness to work with schedule flexibility.
• Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
• Demonstrate respect, sensitivity, and concern for guests' needs with a professional and pleasant manner.
• Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.