National Account Manager, Federal

What you will do

In this vital role Amgen's Federal Account Manager will cover the entire United States for the Federal segment. The position will assist in development and implementation of strategies designed to secure optimal coverage for Amgen portfolio products with key Federal government payers and IDNs aligned to the territory.

Federal account strategy and access

• Protect and grow the federal business across the Department of Veterans Affairs (VA), U.S. Public Health Service (PHS), Indian Health Service (IHS), and Federal Bureau of Prisons (BOP).
• Develop and manage relationships with the VA National Pharmacy Benefits Management (PBM) Services, Veterans Integrated Service Networks (VISNs), and other key federal stakeholders, including P&T committee members and influencers.
• Advance appropriate access for priority products by identifying formulary and Criteria for Use (CFU) opportunities and coordinating improvement efforts with internal partners.

Contracting and pricing

• Manage Request for Quote (RFQ) submissions for national contract bids and coordinate Temporary Price Reduction (TPR) requests for selected Amgen brands.
• Monitor SAM.gov for relevant federal contract opportunities and award updates; coordinate pricing and contracting activities with the Pricing and Contract Execution teams.

Field partnership and stakeholder engagement

• Educate priority brand and field teams on federal market opportunities, access decisions, and coverage changes.
• Partner with field teams on pull-through plans and help resolve federal access challenges.
• Partner with the Medical Value and Access Director on key opinion leader and health equity stakeholder engagement across priority brands and rare disease.

Business analytics and growth planning

• Use the Federal Sales Dashboard, CMOP, and other federal utilization data to assess performance, identify growth opportunities, and inform account plans.

Federal engagement and research

• Represent the company at relevant federal meetings and conferences, such as AMSUS, JFPhS, AVAHO, VARA, and the VA Healthcare Summit.
• Build understanding of VA clinical research pathways, including NAVREF and the VA Partnered Research Program.

Basic Qualifications

• Doctorate degree and 2 years healthcare product sales, account management, and/or marketing experience
• Or Master's degree and 4 years healthcare product sales, account management, and/or marketing experience
• Or Bachelor's degree and 6 years healthcare product sales, account management, and/or marketing experience
• Or Associate's degree and 10 years healthcare product sales, account management, and/or marketing experience
• Or High school diploma / GED and 12 years healthcare product sales, account management, and/or marketing experience

Preferred Qualifications

• Prior Federal Account Management and/or VA or DHA experience with a successful track record of access creation in managed markets customers
• Field-based role, residence near a major airline hub
• Knowledge of Federal P&T processes, pharmacy and medical benefit management, and pharmaceutical contracting
• Market Access experience with the ability to work with sales force to resolve payer-related issues
• Functional knowledge of Federal agencies, as well as a skill set that matches needs to strategic account management in the Federal sector
• Knowledge of Federal payer systems, billing, coding, and reimbursement processes
• Existing relationships with key decision makers in federal accounts