Navigator - IDDT
Open Sky Community Services
Summary
Open Sky's Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co-occurring disorder and be considered at high risk for admission to a 24-hour treatment setting.
Job description
Job Description
Open Sky's Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co-occurring disorder and be considered at high risk for admission to a 24-hour treatment setting.
The Community Services Navigator will provide case management and direct outreach support to their assigned caseloads, which consist of members enrolled in Community Services Programs, Recovery Support Navigation, Behavioral Health Justice Involved and/or Community Support Program for People Experiencing Chronic Homelessness.
Other Key Responsibilities
- Develop a Support Plan with the member that guides services in a way that is consistent and supportive of other existing comprehensive care plans. Complete all Assessments and Support Plans according to prescribed timelines and specifications.
- Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others. Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.
- Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.
- Participate in an On-Call rotation.
Qualifications
- High School Diploma, GED or equivalent, required.
- Valid Driver's License with acceptable driving history and reliable, insured transportation.
- Minimum of least 2 years' experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
- Excellent communication, documentation, time management and organizational skills required.
Requirements
- High School Diploma, GED or equivalent
- Valid Driver's License with acceptable driving history
- Reliable, insured transportation
- Minimum of 2 years' experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations
- Excellent communication skills
- Documentation skills
- Time management skills
- Organizational skills
Benefits
- Individual and Group Supervision
- Professional Development
- Training Opportunities
- Paid Time Off
- Paid Holidays
- Tuition Reimbursement
- Medical, Dental & Vision Insurance
- Prescription Plan
- 403b Retirement Plan
- Employer Match
- Life Insurance
- Public Student Loan Forgiveness
Company overview
Open Sky Community Services is a comprehensive mental health care organization dedicated to providing integrated behavioral health services to individuals and communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering person-centered care that addresses the complex needs of those experiencing mental health challenges. Their services typically include outpatient counseling, crisis intervention, community-based support programs, and residential treatment options. Open Sky Community Services operates with a mission to promote recovery, resilience, and wellness through evidence-based practices and trauma-informed care approaches. The organization serves diverse populations across multiple communities, offering accessible mental health resources and support systems. Their work emphasizes collaboration with other healthcare providers, social service agencies, and community organizations to create holistic care networks that support individuals throughout their recovery journeys. By focusing on both clinical excellence and community integration, Open Sky Community Services plays a vital role in addressing mental health needs and reducing barriers to care for vulnerable populations.