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Navigator Supervisor - Grove St.

Open Sky Community Services

Worcester, MAOnsitePosted 4 days ago$24.73/hour
Full TimeMid LevelHealthcare & NursingHealthcare Provider
Original posting ↗

Summary

Open Sky Community Services is a comprehensive mental health care organization dedicated to providing integrated behavioral health services to individuals and communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering person-centered care that addresses the complex needs of those experiencing mental health challenges. Their services typically include outpatient counseling, crisis intervention, community-based support programs, and residential treatment options. Open Sky Community Services operates with a mission to promote recovery, resilience, and wellness through evidence-based practices and trauma-informed care approaches. The organization serves diverse populations across multiple communities, offering accessible mental health resources and support systems. Their work emphasizes collaboration with other healthcare providers, social service agencies, and community organizations to create holistic care networks that support individuals throughout their recovery journeys. By focusing on both clinical excellence and community integration, Open Sky Community Services plays a vital role in addressing mental health needs and reducing barriers to care for vulnerable populations.

Job description

Qualifications

  • High School Diploma, GED or equivalent, required.
  • Valid Driver's License with acceptable driving history and reliable, insured transportation.
  • Minimum of at least 3 years' experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
  • Demonstrated experience providing leadership, oversight, or informal supervision, required.
  • Excellent communication, documentation, time management and organizational skills required.
  • Bachelor's degree in social work, psychology, or a related field preferred.

Responsibilities

  • Carry a caseload of approximately 10-15 members enrolled in Community Services Programs, Recovery Support Navigation, Behavioral Health Justice Involved and/or Community Support Program for People Experiencing Chronic Homelessness.
  • Engage with members as they enter the treatment system, including prior to release and support the members in gaining access to treatment services, housing opportunities and community resources.
  • Provide mentoring, training, coaching, and support to a small number of Community Services Navigators, as assigned.
  • Demonstrate respect for all members regardless of ability status, culture, sexual orientation, gender identity, religion, or ethnicity.
  • Complete all Assessments and Support Plans according to prescribed timelines and specifications.
  • Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.
  • Develop a Support Plan with members which guides services in a way that is consistent and supportive of other existing comprehensive care plans.
  • Implement interventions as identified in the Support Plan and document Member progress to maintain a permanent record of activity and services provided.
  • Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others.
  • Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.
  • Provide and coordinate crisis response supports to members as necessary.
  • Acquire and maintain all necessary training and certifications.
  • Complete all required documentation in a timely manner.
  • Attend and participate in meetings/trainings as assigned.
  • Participate in supervision, team and other assigned meetings.
  • Communicate all potential risk-related and other pertinent information to program leadership according to established program and Agency procedures.
  • Participate in the On-Call rotation.
  • Perform other duties as assigned.

Requirements

  • High School Diploma, GED or equivalent, required.
  • Valid Driver's License with acceptable driving history and reliable, insured transportation.
  • Minimum of at least 3 years' experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
  • Demonstrated experience providing leadership, oversight, or informal supervision, required.
  • Excellent communication, documentation, time management and organizational skills required.
  • Bachelor's degree in social work, psychology, or a related field preferred.

Benefits

  • Professional Development
  • Training Opportunities
  • Paid Time Off
  • Paid Holidays
  • Tuition Reimbursement
  • Medical, Dental & Vision
  • Prescription Plan
  • 403(b) Retirement Match
  • Life Insurance
  • Public Student Loan Forgiveness

Company overview

Open Sky Community Services is a comprehensive mental health care organization dedicated to providing integrated behavioral health services to individuals and communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering person-centered care that addresses the complex needs of those experiencing mental health challenges. Their services typically include outpatient counseling, crisis intervention, community-based support programs, and residential treatment options. Open Sky Community Services operates with a mission to promote recovery, resilience, and wellness through evidence-based practices and trauma-informed care approaches. The organization serves diverse populations across multiple communities, offering accessible mental health resources and support systems. Their work emphasizes collaboration with other healthcare providers, social service agencies, and community organizations to create holistic care networks that support individuals throughout their recovery journeys. By focusing on both clinical excellence and community integration, Open Sky Community Services plays a vital role in addressing mental health needs and reducing barriers to care for vulnerable populations.

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