Network Analyst
Chestnut Health Systems
Summary
Chestnut is seeking a full-time Network Analyst to join our dedicated team in Granite City, Illinois. In this vital role, you'll help maintain and enhance our network infrastructure, ensuring the seamless operation of technologies that support integrated behavioral and primary health care services.
Job description
Overview
Chestnut is seeking a full-time Network Analyst to join our dedicated team in Granite City, Illinois. In this vital role, you'll help maintain and enhance our network infrastructure, ensuring the seamless operation of technologies that support integrated behavioral and primary health care services.
Responsibilities
- Provide support for installing and configuring PCs, software, peripherals, and mobile devices.
- Install, configure, monitor, and maintain server infrastructure, SAN, VMWare VSphere server virtualization, and networking equipment.
- Maintain DNS, DHCP, Active Directory, and other member servers on the corporate domain; update and modify AD group policies as needed.
- Install, configure, and maintain corporate email, internet, and related communication systems.
- Troubleshoot and repair hardware and software issues across all levels.
- Assist with VoIP and telecommunications systems administration under the supervision of the Network Systems Manager.
- Perform system administration duties to ensure system integrity, performance, backups, monitoring, security, and connectivity.
- Participate as a member of the MIS Security Team to plan, assess, and implement security measures.
- Deliver escalated technical support to helpdesk technicians and perform helpdesk duties as needed during staffing shortages.
- Co-administer data backup systems and procedures.
- Stay current on IS/IT technologies and recommend improvements.
- Promote Chestnut's culture of customer service excellence through adherence to behavioral standards.
- Maintain confidentiality and security of all organizational information, including financial and client data.
Qualifications
- Bachelor's degree in Information Systems or a related field and at least three years of network administration experience, or an equivalent combination of education and experience.
- Extensive experience with all current Windows server and workstation OS administration.
- Strong background in network design, configuration, and troubleshooting.
- Preferred experience in VoIP, VMWare VSphere server virtualization, and SAN administration.
- General experience in configuring and troubleshooting network devices and servers.
- Excellent organizational, communication, and teamwork skills.
- Industry-recognized certification is desirable.
- Must have a valid driver's license, private automobile insurance, and be insurable.
- Ability to lift 10–20 pounds regularly and up to 40 pounds occasionally.
Requirements
- Bachelor's degree in Information Systems or a related field and at least three years of network administration experience, or an equivalent combination of education and experience
- Extensive experience with all current Windows server and workstation OS administration
- Strong background in network design, configuration, and troubleshooting
- Preferred experience in VoIP, VMWare VSphere server virtualization, and SAN administration
- General experience in configuring and troubleshooting network devices and servers
- Excellent organizational, communication, and teamwork skills
- Industry-recognized certification is desirable
- Must have a valid driver's license, private automobile insurance, and be insurable
- Ability to lift 10–20 pounds regularly and up to 40 pounds occasionally
Company overview
Chestnut Health Systems is a comprehensive not-for-profit healthcare organization founded in 1973 that provides integrated behavioral health and primary care services across Illinois and Missouri. As a Certified Community Behavioral Health Clinic (CCBHC), the organization delivers a wide range of services including mental health counseling, substance use treatment and recovery programs, primary medical care, dental services, housing assistance, and crisis intervention. With over 750 employees, Chestnut operates multiple locations and serves diverse communities through evidence-based treatment approaches. The organization is accredited by The Joint Commission and has established itself as a leader in researching evidence-based behavioral health treatments through its Lighthouse Institute. Chestnut's integrated care model connects physical and behavioral health services, offering whole-person care regardless of patients' ability to pay through sliding fee scales and insurance acceptance. In 2024 alone, the organization treated over 13,600 behavioral health clients, provided primary care to nearly 10,000 patients, and answered more than 305,000 calls for assistance.