Network Systems Engineer

Responsibilities

Network Engineering & Infrastructure

• Design, implement, and support LAN/WAN/WLAN infrastructure across office and laboratory environments
• Configure and maintain Cisco switches and wireless, Cisco ISE, Palo Alto firewalls, and Prisma
• Manage GlobalProtect VPN and secure remote access
• Support segmented networks for lab instruments, manufacturing systems, and corporate users

Systems Engineering & Infrastructure

• Design, implement, and maintain enterprise infrastructure (Windows servers, virtualization, storage)
• Administer Windows Server and Active Directory environments
• Manage backup, disaster recovery, and high availability solutions
• Lead infrastructure upgrades, patching, and lifecycle management

Cloud & Hybrid Connectivity

• Architect and support cloud infrastructure and networking in AWS and/or Azure
• Maintain hybrid connectivity between on-prem, cloud, and SaaS platforms (e.g., Veeva, NetSuite)
• Support cloud migrations and optimize cost, performance, and reliability of cloud resources

Security & Compliance

• Implement and maintain network and system security controls and best practices
• Partner with cybersecurity teams on vulnerability management and remediation
• Manage identity and access controls (SSO, MFA, RBAC)
• Ensure compliance with GMP, SOX, and FDA requirements
• Partner with Quality and Compliance teams on validation documentation (IQ/OQ/PQ)

Monitoring, Automation & Documentation

• Implement, maintain, and use monitoring and alerting tools (e.g., SolarWinds) to troubleshoot network and system performance
• Automate repetitive tasks using scripting (PowerShell)
• Perform root cause analysis and performance tuning
• Maintain accurate network diagrams, system documentation, SOPs, and audit-ready records

Collaboration & Escalation Support

• Act as Tier 3 escalation point for complex network and infrastructure issues
• Participate in incident response and change management processes
• Partner with Help Desk, Cybersecurity, and business teams to support critical systems and IT projects
• Provide technical mentorship to junior engineers

Required Qualifications

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• 5-8+ years of experience in network and/or systems engineering within regulated or enterprise environments
• Strong networking knowledge, including Layer 2/Layer 3 switching, TCP/IP, DNS, DHCP, VLANs
• Cisco switching, wireless, and Cisco ISE
• Palo Alto firewalls, GlobalProtect VPN, and Prisma
• Windows Server & Active Directory
• Virtualization (VMware, Hyper-V)
• Cloud platforms (AWS and/or Azure)
• Backup solutions (Veeam or Rubrik)
• Experience with scripting/automation (PowerShell)
• Experience with backup, disaster recovery, and high availability design
• Familiarity with network and system monitoring and alerting tools
• Strong troubleshooting skills across infrastructure and application connectivity

Preferred Qualifications

• Experience in biotech, pharmaceutical, or life sciences organizations
• Knowledge of GMP, HIPAA, SOX, or FDA compliance frameworks, including validation processes (IQ/OQ/PQ) and audit requirements
• Certifications such as Cisco (CCNA, CCNP), Palo Alto (PCNSE), Microsoft (Azure Administrator/Architect), AWS Solutions Architect, VMware (VCP)
• Experience with cloud networking (AWS VPC, Azure VNets, ExpressRoute/VPN Gateway)
• Familiarity with lab environments, including instrument connectivity and OT networks
• Experience with Microsoft Intune

Key Competencies

• Strong troubleshooting and root cause analysis skills
• Ability to work independently and manage complex systems
• Ability to work cross-functionally with scientists, lab managers, compliance teams, and non-technical stakeholders
• Excellent documentation skills with an emphasis on audit readiness
• Detail-oriented with a focus on data integrity and system reliability
• Proactive, automation-first mindset
• Ability to prioritize in a fast-moving, R&D-driven environment