Non Certified Medical Assistant-Family Med
Mass General Brigham
Summary
The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained.
Job description
Job Summary
The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained.
Essential Functions
- Plans appropriately for patient care: anticipates needs of patient visits to optimize provider time; completes patient forms as necessary; manages incoming documents and faxes/scans per office protocols.
- Performs patient intake functions: verifies patients using two patient identifiers; monitors provider schedules; obtains vital signs per SOP; records visit intake information; reviews preventative health needs; reviews and updates medication list, allergies, histories, smoking status, and social determinants of health; demonstrates proficiency in EHR; prioritizes delegated tasks.
- Effectively communicates with patients/family members: informs patients of test results and relays recommendations; documents all patient telephone conversations in real time; participates in team-based care and patient education initiatives.
- Prepares and assists with office procedures: assists providers with office-based procedures; labels and packages specimens; cleans and sterilizes exam room and instruments.
- Provides individualized, age-specific care: administers and documents immunizations; ensures vaccine integrity; demonstrates understanding of immunization schedules; performs clinical duties such as EKGs, vision exams, hearing exams, pulse oximetry, ear lavage; maintains safety and compliance logs; recognizes limitations and seeks advice.
- Supports general overall functioning of the office: accepts patient care assignments; performs administrative functions including scheduling appointments, confirming visits, managing work queues, managing in-basket messages, and scanning documents; places orders for appointments; processes prescription refills; stocks patient rooms; attends department huddles and meetings; performs other duties as assigned.
Requirements
- High School Diploma or Equivalent required
- Other Certificate/Diploma in Related Field of Study required
- Basic Life Support [BLS] certification required within 90 days of employment
- Medical Assistant experience in an ambulatory setting 0-1 year preferred
- A minimum of 6 months employment in an ambulatory physician practice setting in the last 3 years 0-1 year preferred
- Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
- Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public
- Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public
- Must be able to read, write legibly, speak clearly and understand the English language
- Must meet 1 of the following within 1 year of employment if not completed prior to hire date: Preferred successful completion of Medical Assistant School/Program or comparable training within related discipline; Enrollment in program to enhance MA skills: Registered (RMA), Certified (CMA), Certified Clinical MA (CCMA); Enrollment in program leading to further skill development with medical field (including but not limited to CNA, EMT, LPN, RN, CNM, NP, PA, MD, DO)
Benefits
- Health Insurance
- Career Advancement Opportunities
- Differentials
- Premiums
- Bonuses
- Recognition Programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.