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Nutrition assistant 12 hour weekends

Mass General Brigham

Jamaica Plain, MAOnsitePosted 10 days ago$19.00 - $25.56/hour
Part TimeEntry LevelHealthcare & NursingHealthcare Provider
Original posting ↗

Summary

Schedule: Saturday & Sunday | 7:00 AM - 1:30 PM

Job description

Job Summary

Schedule: Saturday & Sunday | 7:00 AM - 1:30 PM

Under the supervision of the Registered Dietitian and Clinical Nutrition Manager, the Cafeteria Worker/Nutrition Assistant provides high-quality, patient-focused nutrition services and meal support. This role is responsible for assisting patients with menu selections, ensuring compliance with prescribed diets, supporting meal service operations, and delivering excellent customer service. The ideal candidate will work collaboratively with clinical and food service teams to help ensure patients receive safe, accurate, and personalized nutritional care while maintaining hospital and departmental standards.

Essential Functions

  • Assist patients with menu selections that meet dietary restrictions and nutritional requirements.
  • Adjust meal selections according to physician, dietitian, and nursing instructions.
  • Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
  • Answer telephone calls and respond to patient and departmental requests promptly and professionally.
  • Follow department procedures for ordering nutritional supplements and enteral nutrition products.
  • Support meal tray assembly, delivery, setup, and retrieval.
  • Complete regular and therapeutic diet menus in accordance with established standards of care.
  • Assist tray line staff and supervisors as needed to maintain efficient meal service operations.
  • Monitor and document patient meal intake and calorie counts as assigned.
  • Conduct meal rounds and tray assessments to support patient satisfaction and quality care.
  • Address patient concerns and service issues in a timely and professional manner.
  • Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet-related issues.
  • Attend department meetings, training sessions, and required in-services.
  • Maintain compliance with all hospital, department, food safety, and customer service standards.

Qualifications

Education: High School Diploma or GED preferred. Relevant experience may be considered in lieu of formal education.

Experience: Previous healthcare, hospital, or patient-contact experience preferred. Customer service experience, including telephone communication, preferred. Prior food service, cafeteria, hospitality, or nutrition services experience is a plus.

Knowledge, Skills & Abilities

  • Strong customer service and patient-focused mindset.
  • Excellent communication and interpersonal skills.
  • Ability to read, write, and speak English clearly.
  • Basic computer skills and ability to use hospital systems and software.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to operate effectively in a food service setting.
  • Ability to push food carts and transport meal trays safely throughout the facility.
  • Strong attention to detail and ability to follow dietary guidelines and meal service procedures.
  • Commitment to upholding all I C.A.R.E. standards, hospital policies, and departmental procedures.

Requirements

  • High School Diploma or GED preferred
  • Previous healthcare, hospital, or patient-contact experience preferred
  • Customer service experience, including telephone communication, preferred
  • Prior food service, cafeteria, hospitality, or nutrition services experience is a plus
  • Strong customer service and patient-focused mindset
  • Excellent communication and interpersonal skills
  • Ability to read, write, and speak English clearly
  • Basic computer skills and ability to use hospital systems and software
  • Ability to handle multiple tasks in a fast-paced environment
  • Ability to operate effectively in a food service setting
  • Ability to push food carts and transport meal trays safely throughout the facility
  • Strong attention to detail and ability to follow dietary guidelines and meal service procedures
  • Commitment to upholding all I C.A.R.E. standards, hospital policies, and departmental procedures

Benefits

  • Health insurance
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses
  • Recognition programs

Company overview

Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.

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