Nutrition Assistant 8 hour weekends

Position Summary

Under the direction of the Registered Dietitian and Clinical Nutrition Manager, the Cafeteria Worker/Nutrition Assistant provides high-quality, patient-focused nutrition support and meal service. This role is responsible for assisting patients with menu selections, ensuring compliance with prescribed diets, supporting meal delivery operations, and maintaining excellent customer service standards. The successful candidate will work collaboratively with clinical and food service teams to help deliver safe, accurate, and personalized nutritional care while upholding all hospital and departmental policies.

Essential Responsibilities

• Assist patients with menu selections while ensuring compliance with prescribed dietary restrictions.
• Adjust meal selections based on physician, dietitian, or nursing instructions.
• Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
• Answer telephone calls and respond to requests according to department guidelines.
• Process orders for nutritional supplements and enteral nutrition products.
• Support meal delivery, tray setup, and tray retrieval processes.
• Complete regular and therapeutic diet menus in accordance with established standards of care.
• Assist tray line operations and food service supervisors as needed.
• Monitor and document calorie counts and meal intake information.
• Conduct meal rounds and tray assessments as assigned.
• Address and resolve patient service issues and concerns promptly.
• Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet education requirements.
• Maintain department standards for food quality, safety, sanitation, and customer service.
• Attend department meetings, in-services, and required training sessions.
• Uphold all hospital and departmental policies, procedures, and service standards.

Qualifications

Education: High School Diploma or GED preferred. Relevant experience may be considered in lieu of formal education.

Experience: Previous healthcare, hospital, or patient-facing experience preferred. Customer service experience, including telephone communication, preferred. Food service, hospitality, cafeteria, or nutrition services experience is a plus.

Knowledge, Skills & Abilities

• Commitment to delivering outstanding customer service and patient care.
• Ability to read, write, and communicate effectively in English.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer proficiency and ability to navigate hospital systems and software.
• Ability to operate safely within a food service environment.
• Ability to push food carts and transport meal trays throughout the facility.
• Strong attention to detail and ability to follow dietary and meal service guidelines.
• Ability to work collaboratively with patients, families, nursing staff, dietitians, and food service team members.