Nutrition Assistant - PT - Days - MRH
Memorial Healthcare System
Summary
Assists patients with menu selections and meal service based on the physician-ordered diet parameters.
Job description
Summary
Assists patients with menu selections and meal service based on the physician-ordered diet parameters.
Responsibilities
- Receives and responds to phone calls regarding patient and guest meal orders.
- Maintains and documents food preferences, diet orders and food allergies.
- Helps patients to make menu selections that comply with their dietary requirements and restrictions.
- Ensures that patient meal process is completed in accordance with time expectations.
- Assists with patient/guest satisfaction initiatives. Resolves, refers, and/or reports service quality issues as appropriate.
- Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.
- Collaborates with assigned nursing units to enhance the patient experience.
Competencies
ACCOUNTABILITY, ACCURACY - FOOD SERVICE, CUSTOMER SERVICE, HAND HYGIENE, KITCHEN SANITATION - STAFF, MEAL DELIVERY, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Additional Job Information
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Requirements
- High School Diploma or Equivalent
- One (1) year customer service related experience
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
- Must be able to work in a stressful environment and take appropriate action
Benefits
- Veteran's Preference
Company overview
Memorial Healthcare System is one of the largest not-for-profit healthcare systems in the United States, headquartered in Hollywood, Florida. Founded in 1953, the organization operates six major hospitals including Memorial Regional Hospital, Memorial Hospital West, Memorial Hospital Miramar, Memorial Hospital Pembroke, and the renowned Joe DiMaggio Children's Hospital. With approximately 17,000 employees, Memorial Healthcare System provides a comprehensive continuum of care ranging from primary care services to advanced tertiary and quaternary programs such as adult and pediatric cardiac transplant, bone marrow transplant, trauma care, and intensive care services. The system has earned numerous prestigious awards including recognition as a Florida Cancer Center of Excellence, U.S. News and World Report Best Hospitals for Rehabilitation, and Great Place to Work certification. Memorial Healthcare System is committed to delivering patient-centered care through innovative medical services including cancer care, cardiac and vascular services, neuroscience, orthopedics, pediatrics, and women's health services, while maintaining a strong focus on community outreach and medical education programs.