Nutrition Service Attendant, part time evenings (with weekends)

Essential Responsibilities

• Prepare and deliver patient meal trays in accordance with prescribed diet orders.
• Serve coffee, tea, ice cream, yogurt, and other approved food items.
• Garnish trays, remove packaging as needed, and assist patients with opening beverages and condiments.
• Collect and return soiled meal trays after service.
• Distribute menu selection forms and explain meal ordering procedures to patients.
• Assist patients who are unable to complete menus independently.
• Communicate diet orders and meal changes to the department data center or appropriate staff.
• Verify that all patients receive the correct meal tray based on current diet orders.
• Obtain trays for new admissions and patients with diet changes.
• Utilize Excellent Encounter and customer service standards to promote a positive patient experience.
• Maintain cleanliness and sanitation of the galley area after each meal service and complete scheduled deep-cleaning assignments.
• Inventory, order, stock, and rotate nourishments, supplements, and patient service supplies.
• Discard expired nourishment items and maintain proper food safety standards.
• Support nursing nourishment areas by supplying and organizing inventory as needed.
• Develop and maintain positive working relationships with patients, nursing staff, dietitians, and coworkers.
• Communicate patient nutrition concerns, food preferences, and intake issues to the Clinical Dietitian.
• May assist with training and orienting new employees.
• Adhere to all department, hospital, safety, and infection prevention policies.
• Provide age-appropriate service and demonstrate knowledge of growth and developmental needs across the lifespan.

Qualifications

• High school diploma or equivalent preferred.
• Previous food service, patient service, hospitality, or healthcare experience preferred.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Basic food safety and sanitation knowledge preferred.
• Ability to follow diet orders and maintain accuracy when delivering meals.
• Ability to lift, transport, and stock food and supply items as required.

Preferred Skills

• Patient-focused mindset with excellent interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work collaboratively with interdisciplinary healthcare teams.
• Dependable, professional, and adaptable.
• Commitment to providing outstanding patient care and service excellence.