Office Manager
ANCHORAGE COMMUNITY MENTAL HEALTH SERVICES IN
Summary
The Office Manager will oversee the clinic's fiscal operations, including budgeting, financial reporting, and managed care billing. They will also act as a liaison between the clinic and the CFO while ensuring compliance with state and federal financial and healthcare regulations.
Job description
What You’ll Do
- Ensuring that the Clinic complies with policies and procedures regarding fiscal operations
- Working as the liaison between the Clinic and the Chief Financial Officer
- Managing the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)
- Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic complies with contractual and reimbursement policies
- Working with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
- Maintaining and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
- Assisting clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems
- Establishing policies and procedures regarding risk management and business continuity
- Collaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.
What We Need from You
- Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
- At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
- At least 3 years of experience collecting, analyzing and reporting financial data
- Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
- Excellent customer service
- Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients
- Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages
Requirements
- Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
- At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
- At least 3 years of experience collecting, analyzing and reporting financial data
- Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
- Excellent customer service
- Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients
- Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages
Benefits
- Health insurance
- 401(k) matching
- Student loan repayment
- Tuition assistance
- Paid time off
Company overview
Anchorage Community Mental Health Services is a comprehensive behavioral health organization serving the Anchorage, Alaska community. As a community-based mental health provider, the organization offers a wide range of services including outpatient counseling, crisis intervention, substance abuse treatment, and psychiatric care for individuals and families. The organization focuses on providing accessible mental health services to diverse populations, including children, adolescents, adults, and seniors, with particular attention to underserved communities in the Anchorage area. Their services typically include individual and group therapy, medication management, case management, and community outreach programs. Anchorage Community Mental Health Services plays a vital role in Alaska's behavioral health infrastructure, addressing the unique mental health needs of the region's population through evidence-based practices and culturally competent care. The organization collaborates with local healthcare providers, social service agencies, and community organizations to create a comprehensive support network for individuals experiencing mental health challenges.