Office Professional (Floater)
Centerstone
Summary
This will be a full time position based out of Bloomington, but will include travel to Nashville, Spencer and Martinsville locations.
Job description
Summary of Position
This will be a full time position based out of Bloomington, but will include travel to Nashville, Spencer and Martinsville locations.
Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time. Collects, fills, and organizes office documents, records and forms.
Essential Duties & Responsibilities
- Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
- Completes scheduling and statuses of clinical staff appointments.
- Obtains and updates client data and collects co-pays.
- Answers phone calls, emails and other electronic messages as required quickly and efficiently.
- Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time.
- Collects, fills, and organizes office documents, records and forms.
- May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in person and virtual methods.
- Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
- Strategic scheduling skills- Knowledge of Avatar preferred.
- Organizational skills.
- Critical thinking skills.
Requirements
- High School Diploma or GED required
- One to three years administrative experience preferred
- Basic computer literacy skills
- Knowledge of Excel, Outlook, Zoom and Skype preferred
- Knowledge of Avatar preferred
- Organizational skills
- Critical thinking skills
- Effectively communicate via written, verbal, in person and virtual methods
Benefits
- Medical, Dental & Vision
- Flexible Spending Account
- Health Savings Account
- 403b retirement plan
- Paid time off
- Paid holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.