On-Call Front Desk Receptionist – Flexible Shifts
Silverado
Summary
We're hiring a receptionist – a warm, organized, and service-oriented team member who helps create a welcoming environment for residents, families, and guests. This role blends professionalism, empathy, and multitasking to support our community's front desk operations.
Job description
What You'll Be Doing
- Answer telephone calls professionally and direct them appropriately
- Greet visitors and assist with check-in and directions
- Receive, sort, and distribute incoming mail; prepare outgoing mail
- Maintain and update computer files related to associates and residents
- Support clerical duties and office functions as assigned
Schedule
PRN (Per Diem), variable days, variable hours. Monday - Friday (7:45AM - 4:00PM or 4:00PM - 8:00PM). Weekends (8:00AM - 8:00PM).
Requirements
- High school diploma or equivalent required
- At least one year of experience interacting with the public via phone and in person
- Strong computer skills, especially with Microsoft Word and Excel
- Strong verbal and written communication with a focus on exceptional customer service
- Ability to multitask and stay organized
- Comfortable working around animals and pets
- Active role: walking, bending, lifting (up to 50 lbs.)
- Reliable transportation to meet attendance and punctuality standards
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Flexible Spending Account
- Paid Time Off
- Tuition Reimbursement
- Professional Development Assistance
- Referral Program
- Pet Insurance
- Auto & Home Insurance
- Discount Programs
Company overview
Silverado is a leading senior living company specializing exclusively in memory care and hospice services for individuals with Alzheimer's, Parkinson's, and other memory-impairing diseases. Founded in 1996 and headquartered in Irvine, California, Silverado operates 28 memory care communities across 10 states, providing the full continuum of care from early onset through end-of-life services. The company's innovative approach combines intensive clinical care with a home-like residential environment, featuring 24/7 licensed nursing staff, physician medical directors, and specialized dementia care programs. Silverado is recognized as an industry leader in memory care innovation, with partnerships with major research universities including UCLA, UCSD, Stanford, and Baylor University. The company's unique "normalization" philosophy focuses on treating residents with dignity and respect while maintaining their independence and quality of life. Silverado also operates home care offices and hospice services, offering comprehensive support for families navigating memory loss challenges.