On Call Registered Nurse (RN) Home Care
Lehigh Valley Health Network
Summary
Provides clinical support and assists in the coordination and delivery of patient care services during or after normal business hours. Performs data/order entry, clinical record reviews, and other clinical tasks related to the provision of patient care. Plans, organizes, and directs care in collaboration with the interdisciplinary team to meet the needs of the patient and family in their homes and communities.
Job description
Summary
Provides clinical support and assists in the coordination and delivery of patient care services during or after normal business hours. Performs data/order entry, clinical record reviews, and other clinical tasks related to the provision of patient care. Plans, organizes, and directs care in collaboration with the interdisciplinary team to meet the needs of the patient and family in their homes and communities.
Job Duties
- Performs telephone triage for patients calling during or after hours utilizing critical thinking skills and sound clinical judgement
- Performs assessments of patient status, provides direct nursing care, and addresses immediate needs related to physical, psychosocial, and environmental factors. Provides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning.
- Performs data/order entry, clinical record reviews and other clinical tasks related to the provision of patient care.
- Provides hand-off communication to RN covering next shift, interdisciplinary team members, and/or Clinical Manager as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or phone call.
Minimum Qualifications
- Specialized Diploma NLN approved/accredited nursing program
- 1 year recent experience providing direct care in a healthcare setting
- Demonstrates knowledge and ability to care for patients based on the population served.
- Demonstrates good critical thinking skills and sound clinical judgement.
- Demonstrates analytical and problem-solving skills.
- Ability to perform duties with accuracy and attention to detail.
- Demonstrates excellent written and verbal communication skills.
- Demonstrates excellent customer service skills.
- Demonstrates team behaviors and ability to work independently.
- Demonstrates ability to multitask and work with multiple interruptions and adapt to changing priorities.
- Demonstrates evidence of competency as per department/unit specific competency assessment criteria.
- Demonstrates excellent time management and organization, and prioritization skills to manage workload.
- Demonstrates proficiency in basic computer skills.
- Knowledge of agency and network clinical policies, procedures, and resource materials.
- Ability to facilitate difficult and complex conversations related to goals of care.
- BLS - Basic Life Support AHA - American Heart Association Within 30 Days
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
- DL - Driver's License_PA - State of Pennsylvania Upon Hire or DL - Driver's License_NJ - State of New Jersey Upon Hire
Preferred Qualifications
- Associate's Degree Nursing or Bachelor's Degree Nursing
- 1 year home health/hospice experience
- 1 year nursing experience in a clinical office setting or phone triage/on call responsibilities
- AMB-BC- Ambulatory Care Nursing-Board Certified - American Nurses Credentialing Center within 3 Years or CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association within 3 Years
Additional Qualifications
- Successful completion of Home Health/Hospice orientation
- Proof of car insurance at PA or NJ state minimum requirements
- Access to reliable automobile
Requirements
- Specialized Diploma NLN approved/accredited nursing program
- 1 year recent experience providing direct care in a healthcare setting
- Demonstrates knowledge and ability to care for patients based on the population served
- Demonstrates good critical thinking skills and sound clinical judgement
- Demonstrates analytical and problem-solving skills
- Ability to perform duties with accuracy and attention to detail
- Demonstrates excellent written and verbal communication skills
- Demonstrates excellent customer service skills
- Demonstrates team behaviors and ability to work independently
- Demonstrates ability to multitask and work with multiple interruptions and adapt to changing priorities
- Demonstrates evidence of competency as per department/unit specific competency assessment criteria
- Demonstrates excellent time management and organization, and prioritization skills to manage workload
- Demonstrates proficiency in basic computer skills
- Knowledge of agency and network clinical policies, procedures, and resource materials
- Ability to facilitate difficult and complex conversations related to goals of care
- BLS - Basic Life Support AHA - American Heart Association Within 30 Days
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
- DL - Driver's License_PA - State of Pennsylvania Upon Hire or DL - Driver's License_NJ - State of New Jersey Upon Hire
Benefits
- Sign on bonus
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.