Oncology Clinical Educator, Solid Tumors, Smoky Mountains region

Purpose

The Oncology Clinical Educator (OCE) will be responsible for providing clinical education for the Johnson & Johnson Innovative Medicine Oncology brands primarily focused on PI-based and disease state education to non-physician patient care teams (PCT), including nurses, nurse navigators, pharmacists, and other advanced practice providers (APPs), such as Nurse Practitioners and Physician's Assistants to drive positive PCT and patient experiences.

OCEs support a patient experience that focuses on the whole patient, addressing educational needs related to both clinical and behavioral aspects of treatment and disease management. This position will work with the Solid Tumor OCE teams and flex to meet the needs of the OCE team related to product launches and needs within the commercial Johnson & Johnson Innovative Medicine organization.

Responsibilities

• Build external relationships with PCTS (RN, NP, PA, Pharm.D., Nurse Navigators) and develop and manage a geographical territory.
• Develop and maintain effective and efficient communication with the OCE responsible for the specific territory within the region.
• Develop and maintain a strategic territory plan that meet customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights.
• Educate PCTS on disease state awareness in the Oncology sector, as well as both clinical and operational aspects of appropriate patient identification.
• Educate PCTs on the clinical profile of Oncology products including but not limited to clinical benefits and administration requirements.
• Provide education programs through 1:1 presentation, round table discussions, or formal presentations.
• Provide education to patients in patient advocacy meeting settings.
• Master all aspects of the clinical and administrative profile of a new cancer medication.
• Teach key external stakeholders (infusion nurses, other medical staff) on the infusion process associated with a new cancer medication.
• Utilize strategic questioning and active listening to routinely document and share PCT clinical insights from customer engagements.
• Utilize clinical insights to shape local education strategy and build strategic account educational plans.
• Attend and provide clinical information and/or presentations at national, regional, and local meetings.
• Provide staff support, as appropriate at exhibit booths and displays as required.
• Actively participate in journal clubs, book clubs, and team clinical discussions.
• In collaboration with supervisor develops, implements, and documents performance and development plan.
• Participate in projects as assigned by management.
• Perform all administrative requirements in a timely, accurate and compliant manner (e.g. expense reports, documentation of activities).
• Provide regional and local support to clinically enhance sales training initiatives and improve clinical competencies of field personnel in partnership with Sales Learning and Development.
• Support the assigned therapeutic areas within the Johnson and Johnson Innovative Medicine Oncology portfolio and compliantly collaborate internally across functional areas.
• Maintain thorough understanding and competence in Oncology Clinical Educator mission, vision and rules of engagement; operating company labeled scientific data; market dynamics and competitive landscape; regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; relevant SOPs and guidelines.

Professional Responsibilities

• Stays current in clinical developments related to specific disease states.
• Develops and maintains advanced presentation skills to facilitate effective communication of clinical information.
• Documents all interactions, clinical insights and customer profile information daily as directed.
• Attends clinically relevant meetings for personal/professional development.
• Maintains the highest level of professional standards in all interactions with customers and other business contacts.
• Conducts all aspects of the OCE role in accordance with the OCE Rules of Engagement.