OnSite Specialist- FairFax, VA

What You Will Do

• Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
• Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
• Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
• Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
• Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset.
• Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.

Scope of Work Summary (Operating Room Support)

The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
• Confirm equipment functionality and image routing prior to each procedure.
• Adjust camera, monitor, and device settings intraoperatively.
• Provide immediate troubleshooting of endoscopy and integration systems.
• Manage post-procedure breakdown and staging of all Stryker equipment.
• Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Scope of Work Summary (Sterile Processing Department – SPD)

Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Perform in-line function testing (leak, sharpness, insulation, or power checks).
• Wrap and containerize sets for sterilization per IFU.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking per hospital protocols.
• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Scope of Work Summary (Case Cart & Inventory Management)

Supports daily surgical readiness by managing instrumentation, soft supplies, and case cart staging for scheduled and add-on cases. Works closely with SPD, OR coordinators, and service line leaders to ensure procedural efficiency.

• Pick and stage surgical case carts using surgeon preference cards.
• Document missing instruments and coordinate replenishment.
• Ensure all supplies and instruments are available prior to procedure start.
• Manage postoperative put-backs, restocking, and inventory accuracy.
• Track and communicate rapid turnover and trauma case needs.
• Support da Vinci or other specialized inventory processes, including RMA and par-level monitoring.