Onsite Sr. Coordinator, Inventory Services
Avantor
Summary
In this role, you will report to the Onsite Supervisor and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Job description
How you will thrive and create an impact
Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
- Oversee consumables, chemicals, samples, and other materials.
- Maintain accurate inventory records and process requests for inventory movement on and off-site.
- Monitor slow-moving and obsolete inventory, conduct cycle counts, and support annual physical inventories.
- Generate and maintain inventory reports and customer metrics.
- Perform desktop delivery of inbound packages.
- Ensure accurate tracking of expiration dates, lot numbers, and quantities.
- Utilize login functions and maintain GMP-compliant documentation.
- Serve as the primary point of contact for inventory-related inquiries.
- Communicate effectively with customers, purchasing directors, facility directors, and plant managers.
- Provide daily support, including order entry, reporting, metric tracking, and cost savings documentation.
- Manage backorder reporting, expedite orders, and coordinate direct factory shipments.
- Handle third-party support, quote management, document control, and resolution of invoice or pricing discrepancies.
- Coordinate outbound shipments, including hazardous materials, and ensure compliance with packaging and documentation requirements.
- Update and maintain Standard Operating Procedures (SOPs).
- Use various systems, including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms.
Requirements
- High school diploma or GED required
- Minimum of 2 years of experience in material handling, inventory replenishment, or customer service
- Good Manufacturing Practices (GMP) is a plus
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Self-motivated with strong organizational and time management abilities
- Proven ability to prioritize tasks, meet deadlines, and work independently
- Professional demeanor with a strong commitment to customer service
- High regard for safety, quality, and strict adherence to protocols, policies, and procedures
Benefits
- Medical, Dental & Vision
- Wellness programs
- Paid Time Off (PTO)
- Company-paid holidays
- Flexible Spending Account (FSA)
- Health Savings Accounts (HSA)
- Commuter benefits
- 401(k)
- Tuition assistance
- Employee stock purchase plan
- Critical illness insurance
- Hospital indemnity
- Accident insurance
- Legal insurance
- Identity theft protection
- Pet insurance
- Auto insurance
- Home insurance
Company overview
Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. Founded in 1904 as J.T. Baker Chemical Company, the company has evolved into a Fortune 500 organization with operations in over 30 countries and serving more than 300,000 customer locations worldwide. Avantor's comprehensive portfolio supports virtually every stage of research, development, and production activities across biopharma, healthcare, education, government, and advanced technology sectors. The company specializes in providing high-purity chemicals, laboratory equipment, single-use bioprocessing systems, and specialized services that enable breakthroughs in medicine, healthcare, and technology. With approximately 14,500 employees globally, Avantor plays a crucial role in supporting scientific innovation, including significant contributions to COVID-19 vaccine manufacturing through its synthetic lipid production capabilities. The company went public in 2019 and is listed on the New York Stock Exchange under the symbol AVTR.