Operational Business Management, Manager
Amgen
Summary
In this vital role you will be responsible for supporting operational financial planning, resource forecasting, and workforce management activities to ensure operational efficiency and financial discipline within Global Development Operations. This role supports GDO budget forecasting, hiring plan management, and resource capacity planning activities, while providing operational analyses and insights to help ensure resources are effectively staffed, deployed, and managed in alignment with portfolio priorities, organizational goals, and budgetary targets.
Job description
Responsibilities
- Partner with GDO and cross-functional stakeholders (Finance, HR, IT, and allied functions) to support budget planning, forecasting, resource management, and operational planning aligned with portfolio priorities, business goals, and financial targets.
- Track and manage GDO functional and non-resource budgets, identifying key cost drivers, efficiency opportunities, and variances versus plan.
- Contribute analyses and recommendations to support investment prioritization, operational trade-offs, and business planning.
- Support resource capacity planning across the clinical portfolio, including employees, contingent workers, and functional service providers.
- Manage workforce forecasts, hiring plans, and resource allocation models to meet portfolio demand and organizational priorities.
- Monitor resource demand, staffing levels, and hiring progress; identify and escalate risks, constraints, and gaps.
- Drive alignment between resource supply and portfolio demand in response to evolving business needs.
- Collaborate with internal and external partners to ensure accurate, effective budget and resource management processes.
- Identify and implement opportunities to improve operational efficiency, forecasting accuracy, resource utilization, and business processes across the clinical trial ecosystem.
Basic Qualifications
- Doctorate degree
- Master's degree and 2 years of Business Operations / Workforce & Financial Planning experience
- Bachelor's degree and 4 years of Business Operations / Workforce & Financial Planning experience
- Associate's degree and 8 years of Business Operations / Workforce & Financial Planning experience
- High school diploma / GED and 10 years of Business Operations / Workforce & Financial Planning experience
Preferred Qualifications
- 5+ years of experience in budget planning, resource management, workforce planning, operations management, or business operations within the pharmaceutical, biotechnology, healthcare, or related industry.
- Experience supporting budget planning, forecasting, variance analysis, and resource capacity management in a matrixed organization.
- Knowledge of clinical development operations, portfolio planning, and resource management processes.
- Proficiency with data visualization, reporting, and planning tools (e.g., Power BI, Tableau, Excel, SAP, Anaplan, or similar platforms).
Requirements
- Doctorate degree OR Master's degree and 2 years of Business Operations / Workforce & Financial Planning experience OR Bachelor's degree and 4 years of Business Operations / Workforce & Financial Planning experience OR Associate's degree and 8 years of Business Operations / Workforce & Financial Planning experience OR High school diploma / GED and 10 years of Business Operations / Workforce & Financial Planning experience
- 5+ years of experience in budget planning, resource management, workforce planning, operations management, or business operations within the pharmaceutical, biotechnology, healthcare, or related industry (preferred)
- Experience supporting budget planning, forecasting, variance analysis, and resource capacity management in a matrixed organization (preferred)
- Knowledge of clinical development operations, portfolio planning, and resource management processes (preferred)
- Proficiency with data visualization, reporting, and planning tools (e.g., Power BI, Tableau, Excel, SAP, Anaplan, or similar platforms) (preferred)
Benefits
- Retirement and savings plan
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Disability insurance
- Flexible spending accounts
- Annual bonus program
- Stock-based long-term incentives
- Paid time-off
- Flexible work models
Company overview
Amgen Inc. is a leading American multinational biopharmaceutical company headquartered in Thousand Oaks, California, founded in 1980. As one of the world's largest independent biotechnology companies, Amgen specializes in discovering, developing, manufacturing, and delivering innovative human therapeutics. The company focuses on six key therapeutic areas: inflammation, oncology/hematology, bone health, cardiovascular disease, nephrology, and neuroscience. Amgen's portfolio includes blockbuster drugs such as Enbrel for autoimmune diseases, Prolia and XGEVA for osteoporosis, Repatha for cholesterol management, Otezla for psoriasis, and Neulasta for chemotherapy-induced neutropenia. With approximately 28,000 employees worldwide, Amgen operates as a component of both the Dow Jones Industrial Average and Nasdaq-100 indices. The company maintains a robust research and development pipeline with numerous clinical programs across various stages, leveraging cutting-edge biotechnology and human genetic data to address some of the world's most challenging diseases. Amgen's manufacturing capabilities span multiple global locations, and it distributes products through pharmaceutical wholesale distributors and direct-to-consumer channels.