Operations Coordinator
Lighthouse Youth & Family Services
Summary
Be the organization behind the impact. Are you highly organized, comfortable working with data, and energized by keeping important work moving forward? Lighthouse Youth & Family Services is seeking an Operations Coordinator who can bring structure, accuracy, and thoughtful coordination to a fast-moving service environment.
Job description
In this role, you will help ensure that program information is accurate, administrative processes run smoothly, and leadership has the reports and data needed to make informed decisions. From tracking outcomes and coordinating compliance requirements to supporting audits, billing, training, and account reconciliations, your work will strengthen the programs serving youth and families.
What You'll Do
- Maintain program logs, databases, client files, and other essential records.
- Collect, organize, and track outcome data for the assigned service area.
- Coordinate administrative functions involving compliance, training, certifications, billing, and program account reconciliations.
- Learn and follow contractual obligations, internal policies, and established procedures.
- Respond accurately and promptly to information, data, and audit requests.
- Assist leadership with donation records, petty cash documentation, and training reports.
- Collaborate with and provide administrative support to other programs and service areas as needed.
Qualifications: What Will Help You Succeed
- Strong written and verbal communication skills
- Excellent organization and time management
- Careful attention to detail
- Problem-solving and critical-thinking abilities
- Project coordination skills
- An understanding of compliance and risk management
- A service-focused approach
- Experience monitoring outcomes and preparing reports
- Confidence using technology, databases, and spreadsheets
Minimum Qualification
- High school diploma or GED
- Good computer skills
Preferred Qualifications
- Bachelor's degree
- At least one year of experience working with youth and families, or
- A background or college coursework in education, social work, or psychology
- CPR and First Aid certification, depending on the assigned program
Requirements
- High school diploma or GED
- Good computer skills
- Strong written and verbal communication skills
- Excellent organization and time management
- Careful attention to detail
- Problem-solving and critical-thinking abilities
- Project coordination skills
- Understanding of compliance and risk management
- Experience monitoring outcomes and preparing reports
- Confidence using technology, databases, and spreadsheets
Company overview
Lighthouse Youth & Family Services is a nonprofit organization dedicated to providing comprehensive mental health and behavioral health services to children, adolescents, and families. Operating primarily in the mental health care sector, the organization focuses on addressing the unique needs of youth through evidence-based therapeutic interventions, counseling services, and family support programs. Their mission centers on promoting emotional well-being, preventing mental health crises, and supporting healthy family dynamics through professional clinical services. As a community-based organization, Lighthouse Youth & Family Services likely offers a range of services including individual therapy, family counseling, crisis intervention, and preventive mental health education. The organization plays a crucial role in bridging gaps in youth mental health care by providing accessible services to vulnerable populations. Their work encompasses both clinical treatment and community outreach initiatives designed to strengthen family systems and support positive youth development. Through their specialized focus on youth and family services, they contribute significantly to the mental health infrastructure of their service communities.