Operations Manager - AMP

Responsibilities

• Manages laboratory reporting workflow, maintains staffing levels to accommodate the workload, and monitors employee performance.
• Provides assistance in feedback to managers and personnel related to performance review and staffing issues.
• Manages the planning and development for new laboratory services and expansion of current services.
• Suggests changes in working conditions and develops and establishes measures to improve efficiency and performance of services.
• Recommends, develops and establishes measures to improve the quality of services provided by the practice.
• Develops and implements pro-active changes to improve laboratory performance and efficiency.
• Assesses new techniques, procedures, and instrumentation; attends professional meetings and remains appraised of changes in the field.
• Ensures that plans and strategies to support research efforts are maintained.
• Prepares reports and keeps upper-level management informed of progress and problems.
• Records and monitors laboratory quality assurance and quality control, taking appropriate action as needed. Maintains all necessary documentation and current logs.
• Conducts laboratory informational and training meetings, including compliance and safety.
• Perform and/or coordinate the identification, development, implementation, and maintenance of organization information privacy policies and procedures in coordination with the privacy officer.
• Coordinate with all applicable resources including legal counsel, management, key departments, and committees to ensure the organization has and maintains appropriate forms and notices.
• Maintains knowledge of technical and clerical procedures and ensures delivery of such by laboratory personnel.
• Monitors and maintains supplies' expense, usage and inventory.
• Manages vendor relationships and negotiates pricing.
• Responsible for both personnel and facility licensure is kept current at all times.
• Maintains and coordinates credentialing with Licensure/Credentialing Specialist.
• Documents and completes all special projects in a timely fashion.
• Assist in preparation of laboratory inspections.
• Complies with all State, Federal, professional regulations as well as department rules, policies, and procedural manuals.
• Adherence to Safety Regulations.
• Adherence to HIPAA Regulations.
• Process and maintain applications and fees for renewing facility licensure, Clinical Laboratory Improvement Act (CLIA) numbers, College of American Pathologists (CAP) accreditation and city and county occupational licenses.

Qualifications

Required Work Experience: 5 plus years management experience in Laboratory/Healthcare industry.

Physical and Mental Requirements

• Primarily sedentary work
• May require walking throughout the building to various other departments, copiers, printers, fax machines, etc.
• May require lifting and carrying of loads up to 20 lbs.
• Ability to visually, physically, and audibly perform all functions, with or without reasonable accommodations.

Knowledge

• Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.
• Knowledge of licensure process.

Skills

• Excellent written and oral communication skills, including English usage, grammar, punctuation, and style.
• Ability to understand diverse accents and dialects and varying dictation styles.
• Ability to use designated reference materials.

Education

Bachelor's Degree and/or the equivalent of 5 plus years management experience in Laboratory/Healthcare industry (Required).