Operations Supervisor - Bloomington
The Place for Children with Autism
Summary
As an Operations Supervisor, you'll play a critical role in ensuring seamless center operations by collaborating closely with clinical managers and cross-functional departments. You'll drive efficiency, financial performance, and service excellence by leveraging data-driven insights and problem-solving in a fast-paced environment. This role is ideal for a proactive leader who thrives on building high-performing teams, optimizing resources, and working collaboratively to implement strategic initiatives. This position is an on-site position reporting directly to the Regional Operations Supervisor.
Job description
What You Will Do:
- Lead Daily Operations & Performance – Oversee all aspects of center operations, ensuring seamless day-to-day function, full capacity utilization, and a high standard of service delivery.
- Maximize Efficiency Through Data-Driven Decisions – Analyze and act on Key Performance Indicators (KPIs) to drive operational efficiency, treatment integrity, and financial success.
- Optimize Scheduling & Compliance – Manage and ensure the accuracy of scheduling, payroll, and record-keeping systems while maintaining compliance with industry regulations and funding requirements.
- Ensure Financial Health & Resource Allocation – Monitor budgets, control expenses, and ensure clients receive their full recommended treatment dosage while maintaining fiscal responsibility.
- Create a Best-in-Class Employee & Client Experience – Maintain a well-equipped, organized, and high-performing center that fosters a positive, engaging environment for both employees and clients.
- Develop & Lead High-Performing Teams – Oversee recruitment, onboarding, training, and performance management while fostering a culture of accountability, teamwork, and professional growth.
- Enhance Collaboration & Cross-Functional Alignment – Build strong relationships between staff, clinicians, and families to support seamless therapy delivery and operational success.
- Problem-Solve & Adapt in a Constantly Changing Environment – Identify challenges, implement proactive solutions, and execute strategies to continuously improve center performance.
- Facilitate Communication & Change Management – Lead meetings, provide clear updates on initiatives, and champion company strategies with a solutions-oriented mindset.
- Strengthen Community & Referral Partnerships – Collaborate with local organizations to expand resources, build referral networks, and support census growth.
What Will Set You Apart:
- High School diploma or GED
- Intermediate computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry
- Good planning and organizational skills
- Well-developed verbal, listening, and written communications skills.
- 1-3 years previous experience in a management role
- Ability to multi-task in a busy office with frequent interruptions
- Must be able to meet deadlines in a fast-paced, quickly changing environment.
- A proactive approach to problem-solving with strong decision-making skills
Preferred Qualifications:
- Bachelor's degree in related field
- Prior administrative experience
- Multilingual English and Spanish
- Knowledge of general Human Resources
Requirements
- High School diploma or GED
- Intermediate computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry
- Good planning and organizational skills
- Well-developed verbal, listening, and written communications skills
- 1-3 years previous experience in a management role
- Ability to multi-task in a busy office with frequent interruptions
- Must be able to meet deadlines in a fast-paced, quickly changing environment
- A proactive approach to problem-solving with strong decision-making skills
Benefits
- Performance-Based Bonus Plan
- Annual Performance-Based Increases
- Mobile Device Reimbursement
- Medical, Dental & Vision
- Disability & Life Insurance
- Parental Leave
- 401(k) Matching
- Wellness Reimbursement
- Commuter Benefits
Company overview
The Place for Children with Autism is a specialized healthcare provider dedicated to serving children with autism spectrum disorder through comprehensive therapeutic interventions. The organization focuses on delivering evidence-based Applied Behavior Analysis (ABA) therapy, which is considered the gold standard treatment for autism. Their services typically include individualized treatment plans, one-on-one therapy sessions, social skills development programs, and family support services. The organization employs trained behavior analysts and therapists who work closely with children to improve communication skills, social interactions, and daily living abilities. As a specialized healthcare provider in the autism services sector, they play a crucial role in early intervention and developmental support for children with autism, helping them achieve greater independence and improved quality of life. Their approach emphasizes creating structured, supportive environments where children can learn and grow while receiving personalized attention from qualified professionals.