Operations Supervisor
GRIFOLS, S.A.
Summary
Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
Job description
Learn and maintain thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP and internal company procedures.
Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
Attend all required training sessions, staff meetings, etc.
Ensures that accurate and thorough documentation of necessary records is performed.
Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
Assist in the training of new employees and retraining of current employees.
Maintains active communication with other service areas to ensure accurate documentation and quality.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Reports all unsafe situations or conditions to area lead, supervisor or manager.
May be trained to repair plasma center equipment.
Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives.
Requirements
- High school diploma or GED
- Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
- Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
- Demonstrated proficiency to handle difficult situations
Company overview
Grifols, S.A. is a global healthcare company and leading producer of plasma-derived medicines, founded in Barcelona, Spain in 1909. As the European leader and third largest plasma-derived medicine manufacturer worldwide, Grifols specializes in developing, producing, and marketing essential plasma-derived protein therapies for patients suffering from rare, chronic, and life-threatening conditions. The company operates across four main business units: Biopharma (plasma-derived medicines), Diagnostic (transfusion medicine and clinical diagnostics), Bio Supplies (biological materials for research), and Healthcare Solutions for Hospitals. With over 23,800 employees serving more than 110 countries, Grifols maintains 15 industrial facilities across seven countries and operates approximately 400 plasma donation centers globally. The company focuses on therapeutic areas including immunology, infectious diseases, pulmonology, hematology, hepatology, intensive care, and neurology, with more than 1,200 researchers working across 12 R&D centers worldwide. Grifols is publicly traded on both the Madrid Stock Exchange (GRF) and NASDAQ (GRFS), generating approximately €7.2 billion in annual revenue.