Operations Zone Manager - Second Shift
Catalent Pharma Solutions
Summary
This role ensures that products are produced with the right quality, cost, and timing while maintaining compliance with cGMP standards. The position focuses on developing strong interdepartmental relationships and driving performance improvements. The successful candidate will lead a team of technicians and collaborate across departments to ensure smooth operations and continuous improvement.
Job description
The Role
- Manage Pharmaceutical Manufacturing Technicians within the assigned zone, including selection, performance evaluation, counseling, and conflict resolution.
- Collaborate with Supply Chain, Maintenance, and Quality Assurance to ensure efficient schedules and high-quality products.
- Oversee daily performance against standards and schedules, resolving workflow and technical issues as needed.
- Make personnel decisions regarding staffing, wages, and performance reviews while maintaining compliance with cGMP and safety regulations.
- Ensure the facility remains “tour ready” and that people, materials, and cleaning processes are maintained effectively.
- Execute training for Technicians on manufacturing and cleaning standard operating procedures and applicable regulations.
- Oversee personnel allocation to ensure timely project completion and accurate batch records.
- Provide updates to management and stakeholders on project timelines.
- Troubleshoot processing, equipment, or utilities issues and support workforce motivation and training.
- Define and implement Corrective/Preventive Actions in response to audits and deviations, driving process improvements through change control.
- Support 24/7 operations as needed and perform other assigned duties.
The Candidate
Minimum Requirements
- High School Diploma or General Educational Development (GED) required.
- Ability to create and work within an operating plan framework and budget.
- Thorough knowledge of equipment and processes used in pharmaceutical manufacturing.
- Strong understanding of cGMP, Food and Drug Administration (FDA), Medicines and Healthcare products Regulatory Agency (MHRA), European Union (EU), and Drug Enforcement Administration (DEA) guidelines and their application.
- Knowledge of Solid Dosage manufacturing.
- Ability to manage priorities and projects effectively, with strong communication and people management skills.
- Excellent computer skills.
- Ability to work effectively in a matrix organization.
- Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.
Preferred Skills & Background
Five years of prior supervisory or relevant management experience (e.g., pharmacy, chemistry, or science) preferred.
Requirements
- High School Diploma or General Educational Development (GED) required.
- Ability to create and work within an operating plan framework and budget.
- Thorough knowledge of equipment and processes used in pharmaceutical manufacturing.
- Strong understanding of cGMP, FDA, MHRA, EU, and DEA guidelines and their application.
- Knowledge of Solid Dosage manufacturing.
- Ability to manage priorities and projects effectively, with strong communication and people management skills.
- Excellent computer skills.
- Ability to work effectively in a matrix organization.
- Five years of prior supervisory or relevant management experience (e.g., pharmacy, chemistry, or science) preferred.
Benefits
- Paid time off
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Tuition reimbursement
Company overview
Catalent Pharma Solutions, now known as Catalent, Inc., is a leading global contract development and manufacturing organization (CDMO) headquartered in Tampa, Florida. Founded in 2007 as a spin-off from Cardinal Health's pharmaceutical technologies segment, the company has grown into a major player in the pharmaceutical services industry. Catalent provides comprehensive drug development and manufacturing solutions including drug delivery technologies, formulation development, analytical testing, clinical and commercial manufacturing, clinical packaging, and supply chain services. The company operates over 50 facilities across four continents and has supported more than half of all FDA-approved products over the past decade. With approximately 16,900 employees, Catalent produces over 70 billion doses annually for more than 8,000 products, serving major pharmaceutical companies like Pfizer, Moderna, Novo Nordisk, and Bristol-Myers Squibb. In 2024, the company was acquired by Novo Holdings A/S for $16.5 billion, further strengthening its position in the global pharmaceutical manufacturing landscape.