Summary

At LifeNet Health, as the OPO Quality Systems Records Coordinator, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent, or ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

Job description

HOW YOU WILL MAKE AN IMPACT

At LifeNet Health, as the OPO Quality Systems Records Coordinator, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent, or ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

WHAT YOU WILL DO

Obtains post-donor clinical information from hospitals and external organizations, interprets data for tiered reporting, and ensures accurate, timely communication to donor hospitals, transplant centers, and OPO Quality/Clinical Management. Performs data entry in TrueNorth and other OPO databases, accurately documenting post-donor results in compliance with regulations. Conducts quality assurance audits of organ donor records for completeness and compliance with LifeNet Health SOPs, CMS, OPTN, and AOPO standards, makes corrections as allowed, and recommends process improvements based on trends. Documents deficiencies, notifies staff for corrections, verifies updates, and escalates issues as needed while utilizing trend reports to identify training opportunities. Assists with accurate and timely OPO data reports and ad-hoc reporting, determines when donor charts are complete, closes records to prevent further entry, and ensures availability for internal and external reviews. Supports Quality Systems and OPO management in preparing for third-party audits.

WHAT YOU WILL BRING

3 years health information management, utilization review, and/or organ or tissue donation systems experience
2 years experience in accessing and obtaining information from electronic medical records

Requirements

3 years health information management, utilization review, and/or organ or tissue donation systems experience
2 years experience in accessing and obtaining information from electronic medical records

Benefits

Best-in-class benefits

Company overview

LifeNet Health is a global leader in regenerative medicine and tissue banking, founded in 1982 as Eastern Virginia Tissue Bank. Headquartered in Virginia Beach, Virginia, the company operates as both an organ procurement organization (OPO) and a leading provider of allograft tissue and cellular therapies. With a mission focused on saving lives, restoring health, and giving hope, LifeNet Health serves as a critical bridge between organ and tissue donors and patients in need of transplantation solutions. The company processes and distributes over 600,000 allografts annually, offering a comprehensive portfolio of biologic implants for cardiac, vascular, orthopedic, dental, and wound care applications. LifeNet Health's patented Allowash® technology has processed more than seven million allografts since 1995 with no reported disease transmissions, demonstrating their commitment to safety and quality. The organization also operates the Institute of Regenerative Medicine, driving innovation in cellular therapies and advanced tissue engineering. With facilities across the United States and international operations, LifeNet Health combines clinical expertise with compassionate donor family services, making it one of the world's most trusted providers of transplant solutions and regenerative medicine technologies.