Optical Technician / Optician
EyeCare Partners
Summary
An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.
Job description
Summary
An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.
Essential Duties and Responsibilities
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Determine patient wants and needs and selling to exceed their expectations
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
- Able to operate the auto-lensometer and manual lensometer
- Educate and recommend specific lenses, lens coatings and frames to suit patient needs
- Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
- Dispense patient orders and repair and adjust patient frames
- Dispense all glasses and/or contact lens orders using current process
Qualifications
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
Education and/or Experience
High school diploma or GED required
Licenses and Credentials
ABO and NCLE certifications preferred, but not required
Systems and Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Physical Requirements
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
Requirements
- High school diploma or GED required
- Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Able to operate the auto-lensometer and manual lensometer
- Accurately collect optical measurements (bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, pantoscopic tilt)
- Ability to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity including color, depth, peripheral vision, and ability to adjust focus
Benefits
- Medical, Vision, Dental & Life Insurance
- 401(k) + Employer Matching
- Paid Time Off (PTO)
- Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
- Employee Discounts
Company overview
EyeCare Partners is one of the largest integrated eye care providers in the United States, operating a comprehensive network of ophthalmology and optometry practices across multiple states. The company specializes in delivering comprehensive eye care services through a vertically integrated model that includes medical eye care, surgical services, optical retail, and vision correction solutions. EyeCare Partners brings together leading eye care professionals and practices under a unified platform to enhance patient access to high-quality eye care while maintaining clinical autonomy for its providers. The organization focuses on advancing eye health through innovative treatment approaches, state-of-the-art technology, and collaborative care models. By combining clinical excellence with operational efficiency, EyeCare Partners aims to improve patient outcomes while supporting the growth and development of eye care professionals within its network. The company serves a diverse patient population with a full spectrum of eye care needs, from routine vision exams to complex surgical procedures.